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TDCX
TDCX
Mehmondo‘stlikSayohatSog‘liqni saqlash
TDCX kompaniyalarga mijozlari bilan bir nechta kanallar orqali muloqot qilish va ularga xizmat ko‘rsatishda yordam berishga mo‘ljallangan mijozlar tajribasi yechimlarini taqdim etadi. Uning xizmatlari xavfsiz va maxfiylikni hisobga oladigan xabar almashishga e’tibor qaratadi, shu bilan birga muloqotlarni tartibli va qulay saqlashga yordam beradigan hamjamiyat ishtiroki hamda guruh suhbatlarini qo‘llab-quvvatlaydi. Kompaniya profili mijozlar tajribasi, kommunikatsiya xizmatlari va tegishli biznesni qo‘llab-quvvatlash operatsiyalaridagi imkoniyatlarni izlayotgan mutaxassislar uchun qiziqarli bo‘lishi mumkin.
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Kompaniyadagi ish o‘rinlari

Assistant Customer Service Specialist | TDCX | Singapore Onsite

Support TDCX customers across relevant communication channels by investigating issues, resolving cases, and delivering tailored solutions. Help strengthen customer relationships and improve service quality within a global business process outsourcing and customer experience organization.

SGSingapurOfisdaTo‘liq stavkaJuniorO‘rta darajaTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Deliver a high-quality support experience through all relevant customer communication channels.
  • Assess customer needs, confirm key details, investigate issues, and provide suitable solutions or alternatives.
  • Resolve enquiries at first contact where possible and coordinate follow-up with service partners and internal teams through case closure.
  • Share feedback on tools, resources, processes, and guidelines to improve workflows and customer experience.
  • Follow established procedures to deliver services that support high customer satisfaction.
  • Develop lasting customer relationships by engaging proactively and providing additional assistance when appropriate.
  • Complete other duties assigned by management within the employment category while supporting the implementation, maintenance, and continuous improvement of TDCX’s Quality Management System.

Talablar

  • A Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Postgraduate Diploma, Professional Degree, Master’s Degree, or equivalent qualification in any field.
  • Around two years of relevant experience is preferred; fresh graduates are also encouraged to apply.
  • Strong time-management skills and the drive to exceed expectations.
  • Ability to manage multiple tasks and tailor responses and actions using information provided by customers.
  • Strong communication skills, including active listening, empathy, and professional phone etiquette covering pace, tone, voice quality, grammar, and articulation.
  • Comfort working with computers and multiple systems, with the ability to learn and adapt to new tools.
  • Excellent spoken and written English, plus proficiency in the language of the supported market.

Imtiyozlar

  • Attractive remuneration and a range of perks.
  • Comprehensive medical, insurance, and social security coverage.
  • World-class workspaces.
  • Engaging activities and recognition programs.
  • Structured learning and development plans to support career growth.
  • A positive work culture designed to support your future.
  • Convenient location with direct public transport connections.
  • Flexible working arrangements.
  • Coaching and mentoring from experienced professionals.
  • Opportunity to join a global company recognized with hundreds of industry awards.

O‘xshash ish o‘rinlari

Sikla GmbH

Customer and Sales Support Specialist

Sikla GmbH
501 – 1 000 Xodimlar
Ishlab chiqarishKonsaltingLogistika
GBBuyuk BritaniyaOfisdaTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash
ERP

Support Sikla UK’s technical modular support systems business in Milton Keynes, handling customer and sales enquiries from quotation through delivery. Coordinate orders, documentation, logistics, and ERP administration with customers and internal teams.

Ochish
Newstel Worldwide

Part-Time Danish-Speaking Customer Service Agent (Portugal, Remote)

Newstel Worldwide
201 – 500 Xodimlar
KonsaltingLogistikaMarketing
PTPortugaliya
11 € – 14 € / soat
MasofaviyYarim stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: danTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Provide remote customer support in Danish for Newstel’s multilingual BPO customers while meeting service and quality targets. This part-time role covers email, chat and phone enquiries from Portugal.

Ochish