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Newstel Worldwide
Newstel Worldwide
201 – 500 Xodimlar
KonsaltingLogistikaMarketing
Newstel Worldwide is a Hamburg-based business process outsourcing provider specializing in multilingual contact centre services. Founded in 2015, the company combines trained agents and technology to handle round-the-clock inbound and outbound customer support, back-office operations, and omnichannel service for e-commerce businesses across multiple markets. Its model is designed to help teams scale customer operations while maintaining quality.
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Kompaniyadagi ish o‘rinlari

Part-Time Danish-Speaking Customer Service Agent (Portugal, Remote)

Provide remote customer support in Danish for Newstel’s multilingual BPO customers while meeting service and quality targets. This part-time role covers email, chat and phone enquiries from Portugal.

PTPortugaliya
11 € – 14 € / soat
MasofaviyYarim stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: danTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Assist customers through email, live chat and phone.
  • Resolve enquiries promptly and accurately, with a focus on solving them in the first interaction.
  • Handle customer contacts according to service standards, SLAs and quality requirements.
  • Address complaints and escalations courteously, following company procedures.
  • Keep customer information accurate in CRM and ticketing platforms.
  • Help with account, order, payment, technical and service questions.
  • Spot recurring problems and suggest improvements to the relevant teams.
  • Follow data protection, security and confidentiality rules.
  • Meet individual and team targets for productivity, quality and customer satisfaction.
  • Build and maintain knowledge of products, processes and systems through regular training.

Talablar

  • Speak Danish at expert (C2) level.
  • Have proficient English skills.
  • Bring at least two years of experience in a remote customer service role.
  • Have worked in a fast-paced, customer-facing setting.
  • Be comfortable with technology and contact centre tools; Zendesk experience is an advantage.
  • Be proficient with Microsoft Office or Google Workspace.
  • Be able to work from home using your own device.
  • Be flexible to meet business needs when required.
  • Be organised, proactive and solution-focused, with close attention to detail.

Imtiyozlar

  • Work remotely.
  • Receive an attractive hourly rate.
  • Join a supportive, inclusive workplace.
  • Access opportunities for growth and development.
  • Work flexible hours.
  • Take on additional hours when available.

O‘xshash ish o‘rinlari

Liberty Mutual Insurance

Remote Inside Sales Representative at Liberty Mutual Insurance

Liberty Mutual Insurance
H1B vizasi homiysiIjtimoiy ta’sirMoliyaSug‘urta
USAmerika Qo‘shma ShtatlariALAlabamaAZArizonaFLFloridaIDAydahoIAAyovaKSKanzasKYKentukkiLALuizianaMEMenMDMerilendMAMassachusetsMIMichiganMNMinnesotaMOMissuriMTMontanaNENebraskaNVNevadaNHNyu-HempshirNJNyu-JersiNMNyu-MeksikoNYNyu-YorkNCShimoliy KarolinaOHOgayoOKOklaxomaOROregonPAPensilvaniyaSCJanubiy KarolinaTNTennessiTXTexasUTYutaVAVirjiniyaWAVashingtonWVG‘arbiy VirjiniyaWIViskonsinWYVayoming
45 000 $ / yil
MasofaviyTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaIchki savdoSotuv

Work remotely with Liberty Mutual Insurance, responding to inbound calls and warm leads. Help customers choose suitable coverage and turn sales opportunities into policyholders.

Ochish
Purple

Inside Sales Representative

Purple
1 001 – 5 000 Xodimlar
H1B vizasi homiysiMehmondo‘stlikOziq-ovqat va ichimliklarSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariUTYuta
16 $ – 19 $ / soat
GibridTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaIchki savdoSotuv

Handle inbound and some outbound mattress sales for Purple, combining consultative customer service with sales targets. Support customers throughout the purchase process while meeting sales and service metrics.

Ochish