TP, prej znan kot Teleperformance, je globalno podjetje za digitalne poslovne storitve in svetovanje s skoraj 47 leti izkušenj. Njegovo delo obsega prodajo, zunanje izvajanje, zunanje izvajanje poslovnih procesov, uporabniško izkušnjo, digitalne rešitve, tehnično podporo in analitiko. TP združuje večkanalno zagotavljanje storitev s poudarkom na prilagajanju dobi umetne inteligence ter strankam pomaga zagotavljati sodobne in empatične izkušnje pri poslovanju s strankami in v poslovnih operacijah.
Bilingual Customer Service Expert (English B2)
Support Teleperformance customers from home in Bogotá, resolving inquiries in English and Spanish. Provide clear, friendly guidance and effective solutions.
Opis
- Respond to customer questions
- Offer clear, friendly guidance
- Resolve a range of service issues effectively
- Identify customer needs and handle information responsibly
- Create a smooth, positive customer experience
- Assist customers through digital business services across multiple channels
Zahteve
- Secondary education
- Intermediate English proficiency at B2 level
- Bilingual communication skills
- Customer service and problem-solving abilities
- Responsible information handling
- No professional experience required
Ugodnosti
- Performance-based bonuses
- 42-hour workweeks
- Indefinite-term contract for long-term stability
- Access to the exclusive Gaming Arena
- Employee fund benefits
- Work-from-home arrangement