TP, kas iepriekš bija pazīstams kā Teleperformance, ir globāls digitālo biznesa pakalpojumu un konsultāciju uzņēmums ar gandrīz 47 gadu pieredzi. Uzņēmuma darbība aptver pārdošanu, ārpakalpojumus, biznesa procesu ārpakalpojumus, klientu pieredzi, digitālos risinājumus, tehnisko atbalstu un analītiku. TP apvieno daudzkanālu pakalpojumu sniegšanu ar uzsvaru uz pielāgošanos mākslīgā intelekta laikmetam, palīdzot klientiem nodrošināt mūsdienīgu un empātisku pieredzi klientu un biznesa procesos.
Bilingual Customer Service Expert (English B2)
Support Teleperformance customers from home in Bogotá, resolving inquiries in English and Spanish. Provide clear, friendly guidance and effective solutions.
Apraksts
- Respond to customer questions
- Offer clear, friendly guidance
- Resolve a range of service issues effectively
- Identify customer needs and handle information responsibly
- Create a smooth, positive customer experience
- Assist customers through digital business services across multiple channels
Prasības
- Secondary education
- Intermediate English proficiency at B2 level
- Bilingual communication skills
- Customer service and problem-solving abilities
- Responsible information handling
- No professional experience required
Priekšrocības
- Performance-based bonuses
- 42-hour workweeks
- Indefinite-term contract for long-term stability
- Access to the exclusive Gaming Arena
- Employee fund benefits
- Work-from-home arrangement