Ilgari Teleperformance nomi bilan tanilgan TP qariyb 47 yillik tajribaga ega global raqamli biznes xizmatlari va konsalting kompaniyasidir. Uning faoliyati savdo, autsorsing, biznes jarayonlarini autsorsingga topshirish, mijozlar tajribasi, raqamli yechimlar, texnik yordam va tahlil yo‘nalishlarini qamrab oladi. TP ko‘p kanalli xizmat ko‘rsatishni sun’iy intellekt davriga moslashish yondashuvi bilan birlashtirib, mijozlarga mijozlar va biznes operatsiyalarida zamonaviy hamda empatik tajribalarni taqdim etishga yordam beradi.
Bilingual Customer Service Expert (English B2)
Support Teleperformance customers from home in Bogotá, resolving inquiries in English and Spanish. Provide clear, friendly guidance and effective solutions.
Tavsif
- Respond to customer questions
- Offer clear, friendly guidance
- Resolve a range of service issues effectively
- Identify customer needs and handle information responsibly
- Create a smooth, positive customer experience
- Assist customers through digital business services across multiple channels
Talablar
- Secondary education
- Intermediate English proficiency at B2 level
- Bilingual communication skills
- Customer service and problem-solving abilities
- Responsible information handling
- No professional experience required
Imtiyozlar
- Performance-based bonuses
- 42-hour workweeks
- Indefinite-term contract for long-term stability
- Access to the exclusive Gaming Arena
- Employee fund benefits
- Work-from-home arrangement