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OLX Group
OLX Group
CălătoriiLogisticăMarketing
OLX Group operează platforme de marketplace online care îi ajută pe oameni să descopere, să cumpere, să vândă și să schimbe bunuri și servicii. Printr-un portofoliu de mărci, compania se concentrează pe transformarea comerțului digital într-un proces mai sigur și mai ușor de utilizat, sprijinind totodată modalități mai sustenabile prin care comunitățile pot face schimb de valoare. Echipele sale lucrează în domenii precum operațiunile marketplace-urilor, logistica, marketingul și serviciile conexe, punând accent pe înțelegerea clienților, colaborare și inovare continuă.
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Locurile de muncă ale companiei

Client Advisor, Telesales – Real Estate | Kyiv Hybrid

Sell OLX Ukraine’s real-estate marketplace services by phone and email. Manage customer segments, close deals, and meet monthly performance targets.

UAUcrainaHibridNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăLimbă Obligatorie: ucraineanăVânzăriVânzări telefonice
Tableau

Descriere

  • Manage multiple customer segments, including high-value, new, at-risk, cost-reducing, and non-purchasing package customers.
  • Meet monthly KPIs and complete team-lead assignments on time.
  • Engage customers by phone and business email, from initial contact and qualification through needs discovery, service sales, and deal closure.
  • Coordinate cross-functionally with content, sales support, and voice support teams.
  • Maintain CRM records in line with internal procedures.
  • Use Salesforce, TalkDesk, Triton, and related systems.
  • Understand and present the product to support company service sales.
  • Monitor category-market developments and customer needs, and propose improvements to customer interactions.
  • Participate actively in team processes and share feedback.
  • Build and strengthen long-term customer relationships, grow revenue, and ensure customer needs are met.

Cerințe

  • More than one year of experience in sales or customer service.
  • Fluent Ukrainian and English proficiency at A2–B1 level or above.
  • Experience using Salesforce CRM and the TalkDesk cloud platform.
  • Proficiency with Google Workspace tools.
  • Ability to use Tableau for basic data viewing and analysis.
  • Motivation to earn, develop professionally, and deliver results.
  • Strong communication skills, proactivity, energy, determination, resilience, accountability, and integrity.
  • Willingness to learn quickly and take initiative.
  • Ability to work independently and autonomously.
  • Ability to collaborate effectively, express and defend ideas, compromise, and support team results.
  • Ambition for professional growth and continuous improvement.
  • Understanding of Ukraine’s real-estate market, its segments, and its participants is a plus.

Beneficii

  • Competitive compensation with a fixed salary and bonuses for achieving monthly and quarterly targets.
  • Medical insurance.
  • Life insurance.
  • Access to Udemy’s learning library.
  • Modern office in Kyiv city center at IQ Business Center.
  • The option to work from the office or from home.
  • Opportunities to develop, advance, generate ideas, and put them into practice.
  • Freedom from micromanagement with full responsibility for your own results.

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