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OLX Group
OLX Group
LogisticsMarketingTravel
OLX Group operates online marketplace platforms that help people discover, buy, sell, and trade goods and services. Through a portfolio of brands, the company focuses on making digital commerce safer and easier to use while supporting more sustainable ways for communities to exchange value. Its teams work across marketplace operations, logistics, marketing, and related services, with an emphasis on customer understanding, collaboration, and continuous innovation.
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Client Advisor, Telesales – Real Estate | Kyiv Hybrid

Sell OLX Ukraine’s real-estate marketplace services by phone and email. Manage customer segments, close deals, and meet monthly performance targets.

UAUkraineHybridFull-timeJuniorNo degree requiredEnglish RequiredUkrainian RequiredSalesTelesales
Tableau

Description

  • Manage multiple customer segments, including high-value, new, at-risk, cost-reducing, and non-purchasing package customers.
  • Meet monthly KPIs and complete team-lead assignments on time.
  • Engage customers by phone and business email, from initial contact and qualification through needs discovery, service sales, and deal closure.
  • Coordinate cross-functionally with content, sales support, and voice support teams.
  • Maintain CRM records in line with internal procedures.
  • Use Salesforce, TalkDesk, Triton, and related systems.
  • Understand and present the product to support company service sales.
  • Monitor category-market developments and customer needs, and propose improvements to customer interactions.
  • Participate actively in team processes and share feedback.
  • Build and strengthen long-term customer relationships, grow revenue, and ensure customer needs are met.

Requirements

  • More than one year of experience in sales or customer service.
  • Fluent Ukrainian and English proficiency at A2–B1 level or above.
  • Experience using Salesforce CRM and the TalkDesk cloud platform.
  • Proficiency with Google Workspace tools.
  • Ability to use Tableau for basic data viewing and analysis.
  • Motivation to earn, develop professionally, and deliver results.
  • Strong communication skills, proactivity, energy, determination, resilience, accountability, and integrity.
  • Willingness to learn quickly and take initiative.
  • Ability to work independently and autonomously.
  • Ability to collaborate effectively, express and defend ideas, compromise, and support team results.
  • Ambition for professional growth and continuous improvement.
  • Understanding of Ukraine’s real-estate market, its segments, and its participants is a plus.

Benefits

  • Competitive compensation with a fixed salary and bonuses for achieving monthly and quarterly targets.
  • Medical insurance.
  • Life insurance.
  • Access to Udemy’s learning library.
  • Modern office in Kyiv city center at IQ Business Center.
  • The option to work from the office or from home.
  • Opportunities to develop, advance, generate ideas, and put them into practice.
  • Freedom from micromanagement with full responsibility for your own results.

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