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Arvion Services
Arvion Services
51 – 200 Darbinieki
B2BKonsultācijasPersonāla atlase
Arvion Services ir Malaizijā bāzēts biznesa procesu ārpakalpojumu sniedzējs, kas palīdz uzņēmumiem nodrošināt klientu apkalpošanu, aizmugures biroja darbības, algu aprēķinu, personāla konsultācijas un personāla atlases procesu ārpakalpojumus. Tā komandas sniedz daudzvalodu atbalstu, tostarp angļu, mandarīnu ķīniešu un spāņu valodā. Pakalpojumi ietver atbalstu bez balss saziņas, potenciālo klientu piesaisti, e-pasta mārketingu, datu ievadi, dokumentu pārvaldību, KYC un atbilstības procesus, algu administrēšanu, talantu piesaisti, darbaspēka pārvaldību, kā arī koplietojamos finanšu, IT palīdzības dienesta un administrācijas pakalpojumus. Arvion Services sadarbojas ar uzņēmumiem Ziemeļamerikā, Eiropā un Āzijas un Klusā okeāna reģionā, uzsverot pielāgotu pakalpojumu nodrošināšanu, datu drošību, atbilstību un darbības efektivitāti.
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Vakances uzņēmumā

Japanese-Speaking Customer Support Specialist in Kuala Lumpur

Support customers in Japanese and English with financial products, accounts, and technical issues. Handle inquiries by chat, email, and phone in a hybrid Kuala Lumpur role.

MYMalaizijaHibrīdiPilna slodzeJaunākais speciālistsGrāds nav nepieciešamsNepieciešamā Valoda: angļuNepieciešamā Valoda: japāņuKlientu atbalsts

Apraksts

  • Answer customer questions promptly and professionally through live chat, email, and phone.
  • Explain financial products, services, and account matters accurately.
  • Help clients with account questions, technical problems, and troubleshooting.
  • Resolve customer concerns and complaints professionally.
  • Work with internal teams to address customer issues.
  • Record customer interactions, requests, and resolutions accurately.
  • Follow established procedures, company policies, and service standards.
  • Spot recurring issues and suggest ways to improve the customer experience.
  • Support customer satisfaction with clear communication and efficient service.

Prasības

  • Native-level Japanese with excellent written and spoken communication skills.
  • Good written and spoken English.
  • At least one year of professional customer support or customer service experience.
  • Financial services, fintech, forex, or related industry experience is an advantage.
  • Strong interpersonal, communication, and problem-solving abilities.
  • Ability to handle multiple tasks and customer inquiries efficiently.
  • Comfort using computers and learning new systems quickly.
  • Customer-focused approach and close attention to detail.
  • Ability to work independently and collaborate effectively with a team.
  • Availability for nine-hour rotating shifts scheduled between 8:00 a.m. and midnight.

Priekšrocības

  • Competitive salary package and additional allowances.
  • Medical insurance coverage.
  • Annual leave.
  • Relocation allowance for eligible overseas candidates.
  • Hybrid working arrangements.
  • Supportive, multicultural, professional work environment.
  • Training and professional development opportunities.
  • Career growth opportunities within a global organization.
  • Exposure to international clients and financial services operations.

Saistītās vakances

Seeders

IT Support Specialist

Seeders
51 – 200 Darbinieki
B2BMārketings
NLNīderlande
2750 € – 3250 € / mēnesis
HibrīdiPilna slodzeJaunākais speciālistsGrāds nav nepieciešamsNepieciešamā Valoda: angļuNepieciešamā Valoda: holandiešuIT atbalsts
AWSDNSGoogle Cloud PlatformmacOSMākonisUgunsmūri

Provide first- and second-line support for Seeders’ international digital marketing platform, supporting colleagues across locations and remotely. Manage workplace technology, networks, and SaaS tools while contributing to cloud and DevOps operations.

Atvērt
DMI (Digital Management, LLC)

Service Desk Analyst (Remote, United States) at DMI

DMI (Digital Management, LLC)
1001 – 5000 Darbinieki
KonsultācijasLoģistikaVeselības aprūpe
USAmerikas Savienotās Valstis
69 528 $ – 83 434 $ / gads
AttālinātiPilna slodzeJaunākais speciālistsGrāds nav nepieciešamsNepieciešamā Valoda: angļuAnalītiķis

Serve as the first point of contact for federal application users, resolving routine support issues and routing complex tickets. Support DMI’s managed IT services operation.

Atvērt