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LanguageLine Solutions
LanguageLine Solutions
ConsultingHealthcareLogistics
LanguageLine Solutions helps organizations communicate across language differences through interpreting, translation, and localization services. Its offerings include on-demand phone and video interpreting, document translation, and related language-access support for sectors such as healthcare, financial services, and government. With round-the-clock service in more than 240 languages, the company combines language professionals and technology to support clearer communication for diverse communities.
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Tetun-English Telephone Interpreter

Provide on-demand phone interpretation between Tetun and English as a part-time contractor for LanguageLine Solutions. Work remotely from a quiet home office in the United States.

USUnited States
$0 / hour
RemotePart-timeSeniorLeadEnglish RequiredTranslator
MacOS

Description

  • Interpret on-demand phone calls between Tetun and English speakers.
  • Accurately convey meaning in line with established interpretation protocols.
  • Speak clearly in both languages, using correct pronunciation, enunciation, and courteous expressions.
  • Maintain a professional manner throughout each session.
  • Stay composed during difficult, distressed, or emergency 911 calls.
  • Be punctual and available during scheduled work hours.
  • Follow client instructions and protocols when assisting people with limited English proficiency.
  • Use relevant terminology and procedures in medical, insurance, financial, legal, government, and other settings.
  • Show cultural sensitivity when working with people from diverse backgrounds.
  • Provide spoken interpretation; written translation is not part of the role.
  • Work from a quiet, secure home office.
  • Handle calls that may be emotional, stressful, lengthy, or high-volume while meeting company service standards.

Requirements

  • Be fluent in Tetun and English and understand the cultural context of both languages.
  • Demonstrate cultural competence and the ability to recognize regional and accent differences.
  • Have excellent listening, retention, and note-taking skills.
  • Remain neutral and objective during sensitive conversations.
  • Education or experience in a language-related field, such as teaching, language assessment, translation, or interpretation, is preferred.
  • Adapt to technology updates introduced by LanguageLine Solutions.
  • Be at least 18 years old.
  • Be legally authorized to work in the United States.
  • Have work authorization that does not require visa sponsorship now or in the future.
  • Have a high school diploma or equivalent.
  • Reading and writing proficiency in the requested languages is highly preferred.
  • Have a dedicated personal device for business use.
  • Have a desktop or laptop running Windows, macOS, or ChromeOS, or an acceptable tablet or smartphone.
  • Have high-speed internet with at least 5 Mbps download, 3 Mbps upload, ping no higher than 300 ms, and jitter no higher than 30 ms.
  • Have access to a quiet space without background noise or distractions.
  • Be able to use a keyboard and mouse and remain seated at a computer for most of the workday.
  • Be able to use company-provided software and systems.
  • Have sufficient manual dexterity to type or write.
  • Be able to lift up to 26 pounds.
  • Be prepared for possible exposure to moderate noise levels.
  • A post-offer background check and/or drug screening may be required, depending on location.

Benefits

  • Employee referral program.
  • Opportunities to advance within the organization.
  • Interpreter support.
  • An inclusive, diverse work environment.
  • Industry-leading training.
  • Career advancement opportunities.
  • Support from a Senior Language Specialist, the Interpreter Help Desk, and the Technology Help Desk.
  • This independent contractor position is not eligible for employee benefits.

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