LanguageLine Solutions
LanguageLine Solutions
LanguageLine Solutions ajută organizațiile să comunice în ciuda diferențelor lingvistice, prin servicii de interpretare, traducere și localizare. Oferta sa include interpretare la cerere prin telefon și video, traducerea documentelor și servicii conexe de sprijin pentru accesul lingvistic în sectoare precum sănătatea, serviciile financiare și administrația publică. Cu servicii disponibile non-stop în peste 240 de limbi, compania combină profesioniști în domeniul lingvistic cu tehnologia pentru a sprijini o comunicare mai clară cu comunitățile diverse.

Tetun-English Telephone Interpreter

Provide on-demand phone interpretation between Tetun and English as a part-time contractor for LanguageLine Solutions. Work remotely from a quiet home office in the United States.

Descriere

  • Interpret on-demand phone calls between Tetun and English speakers.
  • Accurately convey meaning in line with established interpretation protocols.
  • Speak clearly in both languages, using correct pronunciation, enunciation, and courteous expressions.
  • Maintain a professional manner throughout each session.
  • Stay composed during difficult, distressed, or emergency 911 calls.
  • Be punctual and available during scheduled work hours.
  • Follow client instructions and protocols when assisting people with limited English proficiency.
  • Use relevant terminology and procedures in medical, insurance, financial, legal, government, and other settings.
  • Show cultural sensitivity when working with people from diverse backgrounds.
  • Provide spoken interpretation; written translation is not part of the role.
  • Work from a quiet, secure home office.
  • Handle calls that may be emotional, stressful, lengthy, or high-volume while meeting company service standards.

Cerințe

  • Be fluent in Tetun and English and understand the cultural context of both languages.
  • Demonstrate cultural competence and the ability to recognize regional and accent differences.
  • Have excellent listening, retention, and note-taking skills.
  • Remain neutral and objective during sensitive conversations.
  • Education or experience in a language-related field, such as teaching, language assessment, translation, or interpretation, is preferred.
  • Adapt to technology updates introduced by LanguageLine Solutions.
  • Be at least 18 years old.
  • Be legally authorized to work in the United States.
  • Have work authorization that does not require visa sponsorship now or in the future.
  • Have a high school diploma or equivalent.
  • Reading and writing proficiency in the requested languages is highly preferred.
  • Have a dedicated personal device for business use.
  • Have a desktop or laptop running Windows, macOS, or ChromeOS, or an acceptable tablet or smartphone.
  • Have high-speed internet with at least 5 Mbps download, 3 Mbps upload, ping no higher than 300 ms, and jitter no higher than 30 ms.
  • Have access to a quiet space without background noise or distractions.
  • Be able to use a keyboard and mouse and remain seated at a computer for most of the workday.
  • Be able to use company-provided software and systems.
  • Have sufficient manual dexterity to type or write.
  • Be able to lift up to 26 pounds.
  • Be prepared for possible exposure to moderate noise levels.
  • A post-offer background check and/or drug screening may be required, depending on location.

Beneficii

  • Employee referral program.
  • Opportunities to advance within the organization.
  • Interpreter support.
  • An inclusive, diverse work environment.
  • Industry-leading training.
  • Career advancement opportunities.
  • Support from a Senior Language Specialist, the Interpreter Help Desk, and the Technology Help Desk.
  • This independent contractor position is not eligible for employee benefits.

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