EPIC Health - Exclusive Physicians | Integrated & Comprehensive
EPIC Health - Exclusive Physicians | Integrated & Comprehensive
51 – 200 Employees
B2CHealthcareWellness
EPIC Health - Exclusive Physicians | Integrated & Comprehensive is a community-focused healthcare network providing integrated primary and specialty care. Its services span same-day and routine care, surgery, radiology, laboratory and pharmacy support, behavioral health, addiction management, pediatrics, physical therapy, chronic condition and pain management, and coordinated care management. Founded by Dr. Greg Naman and Dr. Ted Naman around the early 2000s, the organization focuses on expanding access for underserved communities and combining technology with coordinated treatment, including tools for scheduling, billing assistance, and financial support. Its multidisciplinary healthcare team supports patients across several care settings and locations.

Onsite Medical Receptionist

Welcome patients and manage check-in and front desk duties at EPIC Health. Help create a smooth, patient-centered experience in this onsite medical receptionist role.

Description

  • Welcome patients with a friendly, patient-centered approach.
  • Assist patients with check-in, including through virtual tablets.
  • Answer patient questions and address concerns.
  • Keep the team informed about walk-ins, schedule changes, arrivals, delays, and onsite needs.
  • Resolve patient issues and refer concerns to the office manager, physician, or billing department as needed.
  • Open and close the front desk and lobby.
  • Print patient demographic information and schedules.
  • File required paperwork.
  • Keep the lobby clean and organized.
  • Check in patients manually when they cannot use the virtual systems.
  • Work with colleagues to support office operations.

Requirements

  • At least one year of customer service experience
  • Previous medical office experience preferred
  • A patient-centered approach
  • Strong verbal communication skills
  • Computer and technology proficiency, or the ability to learn quickly
  • Excellent organization and multitasking skills
  • Successful completion of required background checks
  • Ability to travel to any current company location as needed

Benefits

  • Health, vision, dental, disability, and life insurance
  • 401(k) retirement plan
  • Paid time off and holiday pay
  • Ongoing professional development and training
  • Supportive work environment
  • Competitive pay

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