RR Donnelley provides marketing, packaging, print, and supply chain solutions for organizations managing customer communications and experiences. Its services span creative execution and business process consulting, helping clients coordinate customer touchpoints across the journey while considering environmental impact. The company serves clients worldwide through a workforce of 32,000 employees across 28 countries, supporting organizations ranging from Fortune 100 companies to other large enterprises.
Senior Administrative Associate, Legal Services — Oregon Remote
Provide remote legal and administrative support in Oregon through court filings, legal research, pleadings, document management, scheduling, and client service. Support RRD’s marketing, packaging, print, and business-services operations.
Description
- Handle legal workflows, including electronic court filings, service through state and federal portals, and legal research
- Conduct case research and retrieval using Lexis, Westlaw, and PACER
- Prepare discovery materials and litigation shells
- Format pleadings according to firm style requirements
- Schedule court appearances
- Manage documents with Adobe Acrobat and DocuSign
- Oversee PCard expense reconciliations and judicial form processing
- Verify that job tickets are complete before work begins
- Review job requests and monitor completion through the full task lifecycle
- Answer phone lines and provide customer support
- Edit and transcribe documents
- Enter expense, time, invoice, and other administrative data
- Arrange reservations, meetings, conference rooms, A/V, hospitality, travel, and concierge services
- Record administrative support activities in logs or tracking systems
- Report job or deadline concerns to team members, leads, supervisors, or clients
- Protect confidential company and client information
- Complete work within deadlines for acceptance, processing, and delivery
- Resolve basic equipment issues
- Assist with training plans and process maps
- Deliver training plans to an administrator team
- Act as a subject matter expert and resource for junior employees
- Communicate with clients in person, by phone, video, or electronically
- Set workflow priorities
- Perform quality checks on personal and colleagues’ work
- Comply with Williams Lea and client-site policies
- Use equipment and supplies efficiently
- Complete additional assigned duties
Requirements
- High school diploma or equivalent qualification
- At least two years of administrative support experience in a professional organization, preferably legal, or one year supporting a Williams Lea client operation
- Formal education or training may substitute for experience
- Recent, comprehensive experience with electronic filing and service
- Hands-on experience managing state, federal, and arbitration filings through designated platforms and court portals
- Advanced proficiency in Microsoft Word, Excel, and PowerPoint
- Strong keyboarding and typing ability
- Ability to troubleshoot relevant software issues
- Familiarity with administrative support software
- High attention to detail and ability to manage multiple projects concurrently
- Experience scheduling telephone and virtual court appearances through Court Call, Court Connect, Journal Technologies Court Portal, or comparable systems
- Strong organizational ability
- Ability to meet deadlines and complete projects promptly
- Ability to manage sensitive and highly confidential documents with discretion and professionalism
- Sound judgment and decision-making aligned with business needs and policy
- Effective problem-solving skills and appropriate issue escalation
- Ability to remain composed under immediate deadlines
- Ability to work independently and collaboratively
- Ability to succeed in a fast-paced environment
- Professional written and verbal communication skills
- Proficiency with required equipment, technology, software, and hardware
- Self-directed approach and positive attitude
- Demonstrated customer service ability
- Must support the West Coast, including California
Benefits
- Medical, dental, and vision insurance
- Paid time off
- Disability insurance
- 401(k) plan with company matching
- Life insurance
- Voluntary supplemental insurance options
- Parental leave
- Adoption assistance
- Tuition assistance
- Employer and partner discounts
- Total compensation may include overtime, shift differential, call-in, or standby pay