H
Key Account Manager, Marine Maintenance — Qingdao
Hempel A/S
Grow marine maintenance accounts for Hempel’s sustainable coatings business in Qingdao. Shape sales plans, manage the territory, and deliver profitable customer solutions.
Open
City Wide Facility Solutions Jacksonville provides integrated facility management for organizations that need dependable cleaning, janitorial, and maintenance support. Its service offering spans more than 20 facility services, coordinated through a single point of contact who helps manage communication and projects from start to finish. The company serves varied environments, including auto dealerships, clean rooms, commercial offices, and medical facilities, as part of City Wide’s presence across the United States and Canada.
Director of Enterprise Account Management - Remote Kansas
Lead enterprise account teams, strengthen client retention, and drive revenue growth across City Wide’s building-maintenance franchise network. Coach cross-functional teams and develop strategic partnerships with enterprise clients.
Description
- Lead and develop Enterprise Account Managers, Customer Service Representatives, and Data Analysts.
- Recruit, onboard, train, coach, and mentor team members.
- Run weekly team meetings and hold regular one-on-one coaching sessions.
- Retain key client relationships while identifying opportunities for expansion and revenue growth.
- Develop lasting relationships with enterprise client decision-makers and stakeholders.
- Coordinate communication between enterprise clients and franchise teams.
- Address escalated client concerns and guide them toward resolution.
- Coach franchise partners and operations teams in service recovery, issue resolution, retention, and account growth.
- Lead and support Quarterly Business Reviews and strategic client discussions.
- Maintain accurate CRM records for account activity, service plans, and operational plans.
- Manage Master Service Agreement terms, renewals, price increases, and contractual obligations.
- Evaluate account and department performance, identify trends, and adjust strategies.
- Collaborate with Franchise Support, Legal, Operations, and Marketing.
- Enhance policies, procedures, workflows, and service-delivery practices.
- Travel up to 30% to support client relationships, franchise teams, and business priorities.
- Complete additional duties as assigned.
Requirements
- Bachelor’s degree or equivalent experience in B2B sales, account management, customer success, business development, or a related discipline.
- Experience managing, coaching, and developing client-facing teams.
- Proven ability to retain and expand complex B2B client relationships.
- Strong written and verbal communication abilities.
- Ability to establish trust and credibility with clients, team members, franchise partners, and internal stakeholders.
- Strong judgment and decision-making capability.
- Ability to stay composed and professional during challenging or escalated situations.
- Genuine interest in training, mentoring, and supporting others’ success.
- Highly organized, dependable, and effective at managing time and priorities.
- Experience with CRM platforms and accurate documentation of account activity, client communications, and opportunities.
- Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
- Positive, helpful, and service-oriented approach.
Benefits
- Bonus compensation
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Long-term disability insurance
- Paid time off (PTO)
- 401(k) plan
- Flexible work environment
- Ongoing learning and professional development
- Paid time to support charities of choice
Related Jobs
Regional Sales Manager, Chennai, India (Remote)
CrowdStrike
Lead enterprise cybersecurity sales for CrowdStrike in Chennai, growing new and existing customer accounts. The role spans new business, renewals, product adoption, and expansion through consultative selling.
Open
E
Senior Sales Manager, BFSI Solutions
ExperianGrow Experian’s credit, risk, fraud prevention and analytics business across India’s BFSI sector. Build client relationships, sell tailored solutions and drive revenue growth.
Open
Junior Account Manager – Qwello, Hybrid in Amersfoort
Qwello
NetherlandsHybridFull-timeJuniorNo degree requiredEnglish RequiredDutch RequiredAccount ManagerSalesSupport Qwello’s municipal accounts and help coordinate proposals, tenders and public EV charging projects. Work with the sales team and project delivery colleagues in a hybrid role based in Amersfoort.
Open
Remote Channel Account Manager – Illinois
Picus Security51 – 200 Employees
Cybersecurity
Grow Picus Security’s cybersecurity partner network across the Central region. Build partner pipeline through enablement, co-selling, and joint sales initiatives.
Open
Senior Corporate Account Executive, New Zealand
CrowdStrike
Lead new business and account growth in New Zealand for CrowdStrike’s AI-native cybersecurity platform. Own sales cycles, renewals, and cross-sell opportunities.
Open
Senior Business Developer, Building Solutions (Spain, Remote)
Honeywell
Drive new business for Honeywell Building Solutions, helping improve building safety and efficiency. Sell complex solutions to contractors, engineering firms, and customers across Spain.
Open
Remote Molecular Spectroscopy Account Manager, Germany
Thermo Fisher Scientific
Manage B2B sales of molecular spectroscopy solutions for Thermo Fisher Scientific across northern and eastern Germany. The role covers customer relationships, product presentations, sales forecasting, and regional travel.
Open
Partnerships Manager, Italy
Qonto
Build Qonto’s Italian partnership pipeline for its SME finance workspace, with a focus on accounting software providers. Develop revenue-sharing partnerships through prospecting, negotiation, and ongoing partner support.
Open
Project Coordinator, Water Utility Projects
General Dynamics Information TechnologyCoordinate cross-functional water utility projects for GDIT, keeping deliverables, budgets, and risks on track while engaging clients and community stakeholders. This remote U.S. role involves travel across the country 50%–75% of the time.
Open