City Wide Facility Solutions Jacksonville
City Wide Facility Solutions Jacksonville
City Wide Facility Solutions Jacksonville ishonchli tozalash, farroshlik va texnik xizmat ko‘rsatish ko‘magiga muhtoj tashkilotlarga kompleks obyektlarni boshqarish xizmatlarini taqdim etadi. Uning xizmatlari qatori aloqa va loyihalarni boshidan oxirigacha boshqarishga yordam beradigan yagona aloqa nuqtasi orqali muvofiqlashtiriladigan 20 dan ortiq obyekt xizmatlarini qamrab oladi. Kompaniya City Wide’ning AQSh va Kanadadagi faoliyati doirasida avtosalonlar, toza xonalar, tijorat ofislari va tibbiyot muassasalari kabi turli muhitlarga xizmat ko‘rsatadi.

Director of Enterprise Account Management - Remote Kansas

Lead enterprise account teams, strengthen client retention, and drive revenue growth across City Wide’s building-maintenance franchise network. Coach cross-functional teams and develop strategic partnerships with enterprise clients.

Tavsif

  • Lead and develop Enterprise Account Managers, Customer Service Representatives, and Data Analysts.
  • Recruit, onboard, train, coach, and mentor team members.
  • Run weekly team meetings and hold regular one-on-one coaching sessions.
  • Retain key client relationships while identifying opportunities for expansion and revenue growth.
  • Develop lasting relationships with enterprise client decision-makers and stakeholders.
  • Coordinate communication between enterprise clients and franchise teams.
  • Address escalated client concerns and guide them toward resolution.
  • Coach franchise partners and operations teams in service recovery, issue resolution, retention, and account growth.
  • Lead and support Quarterly Business Reviews and strategic client discussions.
  • Maintain accurate CRM records for account activity, service plans, and operational plans.
  • Manage Master Service Agreement terms, renewals, price increases, and contractual obligations.
  • Evaluate account and department performance, identify trends, and adjust strategies.
  • Collaborate with Franchise Support, Legal, Operations, and Marketing.
  • Enhance policies, procedures, workflows, and service-delivery practices.
  • Travel up to 30% to support client relationships, franchise teams, and business priorities.
  • Complete additional duties as assigned.

Talablar

  • Bachelor’s degree or equivalent experience in B2B sales, account management, customer success, business development, or a related discipline.
  • Experience managing, coaching, and developing client-facing teams.
  • Proven ability to retain and expand complex B2B client relationships.
  • Strong written and verbal communication abilities.
  • Ability to establish trust and credibility with clients, team members, franchise partners, and internal stakeholders.
  • Strong judgment and decision-making capability.
  • Ability to stay composed and professional during challenging or escalated situations.
  • Genuine interest in training, mentoring, and supporting others’ success.
  • Highly organized, dependable, and effective at managing time and priorities.
  • Experience with CRM platforms and accurate documentation of account activity, client communications, and opportunities.
  • Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
  • Positive, helpful, and service-oriented approach.

Imtiyozlar

  • Bonus compensation
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Paid time off (PTO)
  • 401(k) plan
  • Flexible work environment
  • Ongoing learning and professional development
  • Paid time to support charities of choice

O‘xshash ish o‘rinlari

TD

Audit Manager II, Global Technology Infrastructure

TD

Lead complex technology infrastructure audits at TD, assessing technology risks, controls, regulatory compliance, and audit findings. Work across a global financial institution to guide audit planning, execution, and reporting.

Ochish
Aprio

Audit Manager

Aprio

Lead audit engagements across multiple industries at Aprio, a Top 20 CPA and advisory firm. The role oversees client relationships, business development, and audit team development.

Ochish