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Satellite Office
Satellite Office
1 001 – 5 000 Xodimlar
LogistikaMarketingSayohat
Satellite Office — Filippinda joylashgan ish beruvchi va ish makonlari xizmatlarini ko‘rsatuvchi kompaniya bo‘lib, filippinlik mutaxassislarni xalqaro mijozlar bilan bog‘laydi. Uning Metro Manila va Sebudagi texnologik jihozlangan ofislari yirik global brendlar bilan bog‘liq lavozimlarni ham o‘z ichiga olgan turli mijoz operatsiyalarida ishlaydigan jamoalarni qo‘llab-quvvatlaydi. Kompaniya profilida xodimlarning ishga jalb etilishi, uzluksiz ta’lim va rivojlanish, raqobatbardosh ish haqi va imtiyozlar, shuningdek Great Place to Work® tomonidan e’tirof etilgan insonlarga yo‘naltirilgan ish joyi madaniyati ta’kidlanadi.
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Kompaniyadagi ish o‘rinlari

Remote Customer Service Officer - Philippines

Provide phone-based customer support, resolve complaints, and strengthen client retention for Satellite Office’s international customers. Work remotely while meeting service KPIs, quality standards, and CSAT goals.

PHFilippinMasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Answer inbound customer calls promptly and professionally, working toward first-contact resolution.
  • Resolve disputes and complaints in line with company values, terms, conditions, and escalation processes.
  • Apply retention approaches that support lasting customer satisfaction and loyalty.
  • Achieve service targets covering average handling time, first-contact resolution, quality, and CSAT.
  • Escalate complex queries and monitor follow-ups through to timely resolution.
  • Contribute feedback and take part in team meetings and training.
  • Build effective working relationships with clinic, client, and internal support teams.
  • Communicate clearly and professionally with customers and colleagues.
  • Work with managers and teammates to exchange knowledge and advance shared goals.

Talablar

  • Prior customer service experience, preferably in a call centre or voice-support setting.
  • Strong spoken communication and active listening skills.
  • Solution-oriented problem-solving ability with customer empathy.
  • Working knowledge of CRM software and telephony platforms.
  • Ability to work remotely with sound time management and a dependable home workspace.
  • Reliable broadband internet connection.
  • Capacity to multitask, maintain accuracy, and handle numerical information carefully.
  • Customer retention or subscription management experience is an advantage.
  • Constructive attitude toward ongoing improvement.
  • Availability for early-morning, evening, or weekend shifts based on customer demand.

Imtiyozlar

  • Access to learning, mentoring, and ongoing support.
  • Team-building activities and company-wide celebrations.
  • Wellness initiatives.
  • High-quality office facilities.
  • Ongoing learning and development opportunities.
  • Energetic and inclusive workplace culture.
  • Exposure to global brands and international clients.

O‘xshash ish o‘rinlari

AT&T

AT&T Business Sales Representative, Territory Accounts — Memphis

AT&T
H1B vizasi homiysiTelekommunikatsiyalarTexnologiya va innovatsiya
USAmerika Qo‘shma ShtatlariTNTennessi
38 800 $ – 58 200 $ / yil
OfisdaTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaSotuv

Build AT&T’s Memphis small-business and mid-market customer base by selling fiber broadband and other communications solutions. The role combines prospecting, account development, and consultative selling to grow territory revenue.

Ochish