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Beth Israel Lahey Health
Beth Israel Lahey Health
Sog‘liqni saqlashTibbiy sug‘urta

Beth Israel Lahey Health shifoxonalar, ixtisoslashtirilgan tibbiy yordam markazlari va keng klinik xizmatlar tarmog‘i orqali Massachusets va Nyu-Gempshir jamoalariga xizmat ko‘rsatuvchi sog‘liqni saqlash tizimidir. Uning xizmatlar portfeliga shoshilinch yordam, birlamchi tibbiy yordam, tezkor tibbiy yordam, ortopediya, xulq-atvor salomatligi, dorixona va uyda parvarish xizmatlari kiradi. Bu xizmatlar hayotining turli bosqichlaridagi va ehtiyojlari har xil bo‘lgan bemorlarni qo‘llab-quvvatlaydi.

39 000 nafar jamoa a’zosi bilan Beth Israel Lahey Health bemorlarga yordam ko‘rsatishni tibbiy tadqiqotlar va ta’lim bilan birlashtiradi. Uning sog‘liqni saqlash va tibbiy sug‘urta faoliyati muvofiqlashtirilgan, shaxsiylashtirilgan yordam ko‘rsatish bilan birga, jamoat salomatligini yaxshilashga qaratilgan.

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Kompaniyadagi ish o‘rinlari

Patient Service Representative, GI Call Center (Onsite)

Manage gastrointestinal call-center inquiries, call triage, referrals, and appointment scheduling. Support patients and providers at Beth Israel Deaconess Medical Center.

USAmerika Qo‘shma ShtatlariMAMassachusets
20 $ – 27 $ / soat
OfisdaTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaQo‘ng‘iroqlar markazi vakili

Tavsif

  • Handle and professionally process a high volume of incoming calls
  • Apply approved scripts and guidelines to triage callers
  • Use targeted questions and independent judgment to identify appointment type, provider, and urgency
  • Schedule appointments through centralized scheduling systems and software
  • Verify and update patient demographics, referring patients to registration when needed
  • Obtain referrals and document payer details, including workers’ compensation and auto liability information
  • Explain visit preparation, required documentation, and diagnostic test and procedure requirements
  • Coordinate data, professional services, staff, space, equipment, and timing to support efficient scheduling
  • Escalate scheduling issues and concerns to the manager
  • Accurately document and route messages to providers and staff
  • Direct urgent calls to the appropriate staff members
  • Handle information and assistance requests within assigned knowledge and authority
  • Respond to provider email requests promptly and professionally

Talablar

  • High school diploma or GED
  • One to three years of related work experience
  • Computer proficiency, including web-based applications and selected Microsoft Office tools such as Outlook, Word, Excel, PowerPoint, or Access
  • Call center or telephone customer service experience preferred
  • Typing speed of at least 40 words per minute
  • Knowledge of medical terminology
  • Bilingual written and verbal communication skills
  • Clear and effective written English communication
  • Ability to understand and converse in English
  • Ability to deliver high-level customer service while remaining composed in stressful situations
  • Ability to perform sedentary work involving occasional lifting of up to 10 pounds

Imtiyozlar

  • Influenza vaccination is required as a condition of employment
  • Shift differentials may be available
  • Call pay
  • Premium pay
  • Overtime pay
  • Equal Opportunity Employer/Veterans/Disabled

O‘xshash ish o‘rinlari

equada GmbH

Partner Account Manager, Germany

equada GmbH
11 – 50 Xodimlar
B2BSaaSTelekommunikatsiyalar
DEGermaniyaMasofaviyTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: nemischaTalab Qilinadigan Til: inglizchaMijozlar bilan ishlash menejeriSotuv
Bulut

Grow siptelecom’s sales partner network in Germany, from acquiring and onboarding partners to developing existing relationships. Support partners in selling telecommunications and cloud communications solutions.

Ochish