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TDCX
TDCX
Mehmondo‘stlikSayohatSog‘liqni saqlash
TDCX kompaniyalarga mijozlari bilan bir nechta kanallar orqali muloqot qilish va ularga xizmat ko‘rsatishda yordam berishga mo‘ljallangan mijozlar tajribasi yechimlarini taqdim etadi. Uning xizmatlari xavfsiz va maxfiylikni hisobga oladigan xabar almashishga e’tibor qaratadi, shu bilan birga muloqotlarni tartibli va qulay saqlashga yordam beradigan hamjamiyat ishtiroki hamda guruh suhbatlarini qo‘llab-quvvatlaydi. Kompaniya profili mijozlar tajribasi, kommunikatsiya xizmatlari va tegishli biznesni qo‘llab-quvvatlash operatsiyalaridagi imkoniyatlarni izlayotgan mutaxassislar uchun qiziqarli bo‘lishi mumkin.
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Kompaniyadagi ish o‘rinlari

Onsite Customer Service Representative at TDCX in the Philippines

Support customers across multiple communication channels at TDCX, a global BPO and customer experience solutions provider. Resolve issues, close cases, and help improve customer satisfaction.

PHFilippinOfisdaTo‘liq stavkaJuniorO‘rta darajaTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Deliver high-quality customer support through all applicable communication channels
  • Assess customer needs, investigate existing issues, and develop appropriate solutions
  • Resolve customer questions clearly and aim for resolution during the first interaction
  • Coordinate with service partners and internal teams to close cases in line with service standards
  • Share practical feedback on tools, resources, processes, and guidelines to improve workflows and customer experience
  • Apply approved procedures consistently to deliver service that supports customer satisfaction
  • Develop lasting customer relationships and work to exceed expectations
  • Complete additional duties assigned by management within the employment category and contribute to the ongoing improvement of TDCX’s Quality Management System

Talablar

  • Diploma, Advanced or Higher Diploma, Graduate Diploma, Bachelor’s degree, Postgraduate Diploma, Professional Degree, or Master’s degree in any discipline
  • Around two years of relevant work experience is preferred, while fresh graduates are welcome to apply
  • Strong time management skills and a clear drive to exceed expectations
  • Ability to manage multiple tasks and use customer information to customize responses and actions
  • Effective communication skills, including active listening, empathy, and professional phone etiquette
  • Comfort using computers and multiple systems, with the ability to learn new tools quickly
  • Excellent spoken and written English, plus proficiency in the language used by the supported market

Imtiyozlar

  • Competitive remuneration with additional perks
  • Broad medical, insurance, and social security coverage
  • Modern, high-quality workspaces
  • Employee activities and recognition initiatives
  • Structured learning and development opportunities
  • Supportive workplace culture focused on long-term growth
  • Convenient location with direct public transportation access
  • Flexible work arrangements
  • Professional coaching and mentoring
  • Opportunity to join a globally recognized company with hundreds of industry awards

O‘xshash ish o‘rinlari

Trane Technologies

Senior Executive Assistant, Digital Leadership

Trane Technologies
B2BEnergetikaIshlab chiqarish
USAmerika Qo‘shma ShtatlariMNMinnesotaNCShimoliy Karolina
61 300 $ – 109 655 $ / yil
GibridTo‘liq stavkaSeniorYetakchiTalab Qilinadigan Til: inglizchaRahbar yordamchisi

Support Trane Technologies’ Digital leadership team by coordinating executive schedules, travel, meetings, communications, and procurement. The role covers leaders across the United States and requires on-site work in White Bear Lake, Minnesota, Monday through Thursday.

Ochish
GlobeLife

Remote Customer Retention Representative

GlobeLife
1 – 10 Xodimlar
FanSog‘liqni saqlashTa’lim
USAmerika Qo‘shma ShtatlariMasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlarni saqlab qolish bo‘yicha mutaxassis

Help Globe Life policyholders keep their coverage and restore lapsed life insurance policies in this remote customer retention role. Handle inbound and outbound calls, discuss coverage and payment options, document outcomes, and meet retention targets.

Ochish