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TDCX
TDCX
Mehmondo‘stlikSayohatSog‘liqni saqlash
TDCX kompaniyalarga mijozlari bilan bir nechta kanallar orqali muloqot qilish va ularga xizmat ko‘rsatishda yordam berishga mo‘ljallangan mijozlar tajribasi yechimlarini taqdim etadi. Uning xizmatlari xavfsiz va maxfiylikni hisobga oladigan xabar almashishga e’tibor qaratadi, shu bilan birga muloqotlarni tartibli va qulay saqlashga yordam beradigan hamjamiyat ishtiroki hamda guruh suhbatlarini qo‘llab-quvvatlaydi. Kompaniya profili mijozlar tajribasi, kommunikatsiya xizmatlari va tegishli biznesni qo‘llab-quvvatlash operatsiyalaridagi imkoniyatlarni izlayotgan mutaxassislar uchun qiziqarli bo‘lishi mumkin.
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Kompaniyadagi ish o‘rinlari

Customer Service Specialist – Singapore (Onsite)

Support TDCX customers across multiple communication channels by resolving issues, achieving first-contact resolution, and strengthening the customer experience.

SGSingapurOfisdaTo‘liq stavkaJuniorO‘rta darajaTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Support customers through all applicable communication channels.
  • Assess customer needs and investigate existing issues to develop appropriate solutions.
  • Resolve customer uncertainty by adapting responses to individual needs.
  • Pursue first-contact resolution and coordinate timely follow-up with service partners and internal teams.
  • Close cases in line with established service standards.
  • Share constructive feedback on tools, resources, procedures, and guidelines to improve workflows and customer experience.
  • Deliver services consistently with procedures to maximize customer satisfaction.
  • Develop lasting customer relationships by engaging proactively and exceeding expectations.
  • Complete other duties assigned by management within the employment category while supporting the effective implementation, maintenance, and continuous improvement of TDCX’s Quality Management System.

Talablar

  • Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Postgraduate Diploma, Professional Degree, Master’s Degree, or equivalent qualification in any field.
  • Two years of relevant experience is preferred; fresh graduates are welcome to apply.
  • Strong time-management skills and the drive to exceed expectations.
  • Ability to manage multiple tasks and use customer-provided information to tailor responses and actions to specific needs.
  • Strong communication abilities, including active listening, empathy, phone etiquette, appropriate pace and tone, voice quality, grammar, and articulation.
  • Confidence using computers and multiple systems, with the ability to learn and adapt to new tools.
  • Excellent spoken and written English, plus proficiency in the language of the supported market.

Imtiyozlar

  • Attractive remuneration with additional perks.
  • Comprehensive medical, insurance, and social security coverage.
  • World-class workspaces.
  • Engaging activities and recognition programs.
  • Robust learning and development plans for career growth.
  • Positive workplace culture that supports your future.
  • Convenient location with direct public transport connections.
  • Flexible working arrangements.
  • Coaching and mentoring from experienced professionals.
  • Opportunity to join a global company recognized with hundreds of industry awards.

O‘xshash ish o‘rinlari

Supermicro

Software Quality Engineer, Manufacturing Data

Supermicro
5 001 – 10 000 Xodimlar
Ishlab chiqarishKonsaltingLogistika
TWTayvanOfisdaTo‘liq stavkaJuniorO‘rta darajaTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: xitoyQA muhandisi
DockerETLNumpyOraclePandasPostgresPythonSQL

Build ETL pipelines, PostgreSQL data services, and warehouse layers for Supermicro’s server and networking solutions. Support manufacturing analytics, quality metrics, and data governance across sites.

Ochish