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Sharecare
Sharecare
1001 – 5000 Zaposleni
Sponzor vizuma H1BSvetovanjeTrženjeZdravstveno varstvo
Sharecare je podjetje za digitalno zdravje, osredotočeno na izboljšanje dostopnosti zdravstvenih virov in podporo boljšim izidom na področju zdravja in dobrega počutja. Njegova platforma združuje personalizirano usmerjanje po zdravstvenem sistemu, spremljanje zdravih navad, na dokazih temelječe smernice in digitalne terapevtske rešitve za področja, kot sta astma in zdravje žensk. Sharecare uporablja tudi umetno inteligenco za pomoč ljudem pri upravljanju zdravstvenih informacij ter sodeluje s podjetjem CareLinx pri usklajevanju oskrbe na domu s kliničnimi ekipami. Poleg zdravstvenih storitev podjetje sodeluje z organizacijami pri pobudah za zdravje skupnosti, vključno s prizadevanji za merjenje in krepitev blaginje skupnosti.
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Delovna mesta v podjetju

ROI Support Specialist

Resolve patient medical record fulfillment issues while supporting compliance and quality control. Help Sharecare’s healthcare operations teams address request and workflow problems.

USZdružene države AmerikeNa daljavoPolni delovni časJuniorDiploma ni potrebnaZahtevani Jezik: angleščinaPodpora strankam

Opis

  • Support Release of Information Specialists, Quality Control, Customer Service, and Billing & Collections teams in resolving issues with fulfilled and unfulfilled patient medical record requests
  • Help Release of Information Specialists address medical record fulfillment problems
  • Follow HIPAA requirements and applicable state and federal laws governing release of information
  • Enter data and conduct quality checks on medical record requests
  • Coordinate with Customer Service and other departments to answer questions and resolve request fulfillment issues
  • Investigate workflow and record problems promptly to reduce turnaround delays
  • Flag critical and significant issues for management
  • Report suspected unethical, fraudulent, or unlawful conduct
  • Complete required corporate compliance and role-specific training

Zahteve

  • At least 6 months of Sharecare HDS experience in Quality Control, Credit & Collections, or Customer Service; 1 year or more is preferred
  • Ability to use internal electronic record workflow tools, including Record Management, Intranet, Exceptions Management, Word, Excel, and Outlook
  • Careful attention to detail
  • Ability to work in a fast-paced, production-focused environment
  • Strong reliability, productivity, and professionalism
  • Effective written and verbal communication skills
  • Ability to work independently with minimal supervision
  • Ability to sit or stand for extended periods
  • Ability to lift and carry 25 pounds of materials
  • Manual dexterity and strength to use a computer keyboard for extended periods, write notes, and handle paperwork and supplies
  • Vision sufficient to read documents and accurately view information on a computer monitor
  • Speaking and hearing ability sufficient for effective communication
  • Eye-hand coordination, hearing, and visual acuity required for daily tasks
  • Protect patient, employee, and volunteer information and access it only as needed for work
  • Meet corporate integrity and security obligations
  • Maintain current HIPAA certification and renew it annually

Ugodnosti

  • Equal opportunity employer
  • Participates in E-Verify
  • Annual HIPAA certification and compliance education

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