Sharecare
Sharecare
Sharecare tibbiy resurslardan foydalanishni osonlashtirish va salomatlik natijalarini yaxshilashga yo‘naltirilgan raqamli sog‘liqni saqlash kompaniyasidir. Uning platformasi shaxsiylashtirilgan sog‘liq bo‘yicha yo‘naltirish, sog‘lom odatlarni kuzatish, dalillarga asoslangan tavsiyalar hamda astma va ayollar salomatligi kabi yo‘nalishlar uchun raqamli terapiyani birlashtiradi. Sharecare, shuningdek, odamlarga sog‘liq haqidagi ma’lumotlarni boshqarishda yordam berish uchun sun’iy intellektdan foydalanadi va klinik jamoalar bilan uy sharoitidagi parvarishni muvofiqlashtirish uchun CareLinx bilan hamkorlik qiladi. Kompaniya tibbiy xizmatlardan tashqari, jamoat salomatligi tashabbuslari doirasida tashkilotlar bilan hamkorlik qiladi. Bunday tashabbuslar jamoa farovonligini o‘lchash va mustahkamlashga qaratilgan ishlarni ham o‘z ichiga oladi.

ROI Support Specialist

Resolve patient medical record fulfillment issues while supporting compliance and quality control. Help Sharecare’s healthcare operations teams address request and workflow problems.

Tavsif

  • Support Release of Information Specialists, Quality Control, Customer Service, and Billing & Collections teams in resolving issues with fulfilled and unfulfilled patient medical record requests
  • Help Release of Information Specialists address medical record fulfillment problems
  • Follow HIPAA requirements and applicable state and federal laws governing release of information
  • Enter data and conduct quality checks on medical record requests
  • Coordinate with Customer Service and other departments to answer questions and resolve request fulfillment issues
  • Investigate workflow and record problems promptly to reduce turnaround delays
  • Flag critical and significant issues for management
  • Report suspected unethical, fraudulent, or unlawful conduct
  • Complete required corporate compliance and role-specific training

Talablar

  • At least 6 months of Sharecare HDS experience in Quality Control, Credit & Collections, or Customer Service; 1 year or more is preferred
  • Ability to use internal electronic record workflow tools, including Record Management, Intranet, Exceptions Management, Word, Excel, and Outlook
  • Careful attention to detail
  • Ability to work in a fast-paced, production-focused environment
  • Strong reliability, productivity, and professionalism
  • Effective written and verbal communication skills
  • Ability to work independently with minimal supervision
  • Ability to sit or stand for extended periods
  • Ability to lift and carry 25 pounds of materials
  • Manual dexterity and strength to use a computer keyboard for extended periods, write notes, and handle paperwork and supplies
  • Vision sufficient to read documents and accurately view information on a computer monitor
  • Speaking and hearing ability sufficient for effective communication
  • Eye-hand coordination, hearing, and visual acuity required for daily tasks
  • Protect patient, employee, and volunteer information and access it only as needed for work
  • Meet corporate integrity and security obligations
  • Maintain current HIPAA certification and renew it annually

Imtiyozlar

  • Equal opportunity employer
  • Participates in E-Verify
  • Annual HIPAA certification and compliance education

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