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Sponzor vizuma za kvalificirane delavceSvetovanjeZavarovanjeZdravstveno varstvo
RELX razvija informacijska analitična orodja in orodja za odločanje za strokovne in poslovne stranke po vsem svetu. Njegovi izdelki združujejo specializirane vsebine, podatke in tehnologijo ter podpirajo boljše odločitve in uspešnejše rezultate na področjih tveganj, znanosti, tehnike in medicine, prava ter razstavne dejavnosti. RELX deluje tudi na področjih svetovanja, zdravstva in trgov, povezanih z zavarovalništvom, ter organizacijam pomaga izboljševati produktivnost, obvladovati tveganja, napredovati pri raziskavah, podpirati pravno delo in učinkoviteje izvajati poslovne transakcije.
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Customer Success Manager, LexisNexis Risk Solutions

Support clients using LexisNexis Risk Solutions products by improving adoption, service quality, and return on investment. Identify opportunities to meet additional client needs and coordinate product improvements.

USZdružene države AmerikeFLFloridaKSKansasMOMisuriTXTeksas
65.600 $ – 109.200 $ / leto
Na lokacijiPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaUspeh strankVodja uspeha strank

Opis

  • Support clients after implementation by resolving product performance questions and helping them achieve expected returns on investment.
  • Engage with client contacts to understand further needs and identify potential sales opportunities.
  • Prepare client communications and provide regular updates, both proactively and in response to requests.
  • Resolve service delivery and quality concerns with internal teams, escalating issues when needed.
  • Work with product teams to improve the client experience and share expertise on solution trends and performance.
  • Identify and advance production improvements through ongoing analysis and continuous improvement.
  • Maintain in-depth knowledge of at least three LexisNexis Risk Solutions products.

Zahteve

  • Bring 3–5 years of industry experience; at least 3 years in client-facing work is preferred.
  • Use advanced consultative skills, including active listening and collaboration.
  • Apply a strong client service focus, using data quality concepts and tools to resolve issues.
  • Show an innovative approach and willingness to try new problem-solving methods.
  • Demonstrate strong organization and project management skills.
  • Communicate clearly in writing and verbally, presenting technical concepts to varied audiences.
  • Use advanced analytical and problem-solving skills to address complex business challenges.
  • Build relationships and collaborate with internal and external clients.
  • Stay results-focused with strong time management and multitasking abilities.
  • Work independently, set priorities, and manage multiple requests at once.
  • Contribute as a team player, seek input, address conflict, and work effectively under pressure.
  • Bring a positive attitude, purpose, drive, motivation, coachability, competitiveness, curiosity, accountability, and integrity.

Ugodnosti

  • Benefits vary by country.
  • Accommodation or adjustment support is available during the hiring process.

Sorodna delovna mesta