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RELX
RELX
Kvalificēta darbinieka vīzas sponsorsApdrošināšanaKonsultācijasVeselības aprūpe
RELX visā pasaulē izstrādā uz informāciju balstītus analītikas un lēmumu pieņemšanas rīkus profesionāļiem un biznesa klientiem. Tās produkti apvieno specializētu saturu, datus un tehnoloģijas, lai atbalstītu labāku lēmumu pieņemšanu un labākus rezultātus riska pārvaldības, zinātnes, tehnoloģiju un medicīnas, juridisko pakalpojumu un izstāžu jomā. RELX darbojas arī konsultāciju, veselības aprūpes un ar apdrošināšanu saistītos tirgos, palīdzot organizācijām uzlabot produktivitāti, pārvaldīt riskus, veicināt pētniecību, atbalstīt juridisko darbu un efektīvāk veikt uzņēmējdarbības darījumus.
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Vakances uzņēmumā

Customer Success Manager, LexisNexis Risk Solutions

Support clients using LexisNexis Risk Solutions products by improving adoption, service quality, and return on investment. Identify opportunities to meet additional client needs and coordinate product improvements.

USAmerikas Savienotās ValstisFLFloridaKSKanzasaMOMisūriTXTeksasa
65 600 $ – 109 200 $ / gads
KlātienēPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu panākumiKlientu panākumu vadītājs

Apraksts

  • Support clients after implementation by resolving product performance questions and helping them achieve expected returns on investment.
  • Engage with client contacts to understand further needs and identify potential sales opportunities.
  • Prepare client communications and provide regular updates, both proactively and in response to requests.
  • Resolve service delivery and quality concerns with internal teams, escalating issues when needed.
  • Work with product teams to improve the client experience and share expertise on solution trends and performance.
  • Identify and advance production improvements through ongoing analysis and continuous improvement.
  • Maintain in-depth knowledge of at least three LexisNexis Risk Solutions products.

Prasības

  • Bring 3–5 years of industry experience; at least 3 years in client-facing work is preferred.
  • Use advanced consultative skills, including active listening and collaboration.
  • Apply a strong client service focus, using data quality concepts and tools to resolve issues.
  • Show an innovative approach and willingness to try new problem-solving methods.
  • Demonstrate strong organization and project management skills.
  • Communicate clearly in writing and verbally, presenting technical concepts to varied audiences.
  • Use advanced analytical and problem-solving skills to address complex business challenges.
  • Build relationships and collaborate with internal and external clients.
  • Stay results-focused with strong time management and multitasking abilities.
  • Work independently, set priorities, and manage multiple requests at once.
  • Contribute as a team player, seek input, address conflict, and work effectively under pressure.
  • Bring a positive attitude, purpose, drive, motivation, coachability, competitiveness, curiosity, accountability, and integrity.

Priekšrocības

  • Benefits vary by country.
  • Accommodation or adjustment support is available during the hiring process.

Saistītās vakances

Microbac Laboratories, Inc.

Corporate Customer Success Manager

Microbac Laboratories, Inc.
501 – 1000 Darbinieki
LoģistikaPārtika un dzērieniVeselības aprūpe
USAmerikas Savienotās ValstisKlātienēPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu panākumiKlientu panākumu vadītājs

Lead customer experience, loyalty, and profitability initiatives for Microbac Laboratories’ scientific testing clients. Standardize customer success practices and support teams across the laboratory network.

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