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RELX
RELX
Kvalifikuoto darbuotojo vizos rėmėjasDraudimasKonsultavimasSveikatos priežiūra
RELX visame pasaulyje kuria informacija pagrįstus analizės ir sprendimų priėmimo įrankius profesionalams bei verslo klientams. Jos produktai sujungia specializuotą turinį, duomenis ir technologijas, kad padėtų priimti geresnius sprendimus ir pasiekti geresnių rezultatų rizikos valdymo, mokslo, technikos ir medicinos, teisės bei parodų srityse. RELX taip pat veikia konsultavimo, sveikatos priežiūros ir su draudimu susijusiose rinkose, padėdama organizacijoms didinti produktyvumą, valdyti riziką, skatinti mokslinius tyrimus, teikti paramą teisiniam darbui ir veiksmingiau vykdyti verslo sandorius.
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Darbai įmonėje

Customer Success Manager, LexisNexis Risk Solutions

Support clients using LexisNexis Risk Solutions products by improving adoption, service quality, and return on investment. Identify opportunities to meet additional client needs and coordinate product improvements.

USJungtinės ValstijosFLFloridaKSKanzasasMOMisūrisTXTeksasas
65 600 $ – 109 200 $ / metai
Darbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

Aprašymas

  • Support clients after implementation by resolving product performance questions and helping them achieve expected returns on investment.
  • Engage with client contacts to understand further needs and identify potential sales opportunities.
  • Prepare client communications and provide regular updates, both proactively and in response to requests.
  • Resolve service delivery and quality concerns with internal teams, escalating issues when needed.
  • Work with product teams to improve the client experience and share expertise on solution trends and performance.
  • Identify and advance production improvements through ongoing analysis and continuous improvement.
  • Maintain in-depth knowledge of at least three LexisNexis Risk Solutions products.

Reikalavimai

  • Bring 3–5 years of industry experience; at least 3 years in client-facing work is preferred.
  • Use advanced consultative skills, including active listening and collaboration.
  • Apply a strong client service focus, using data quality concepts and tools to resolve issues.
  • Show an innovative approach and willingness to try new problem-solving methods.
  • Demonstrate strong organization and project management skills.
  • Communicate clearly in writing and verbally, presenting technical concepts to varied audiences.
  • Use advanced analytical and problem-solving skills to address complex business challenges.
  • Build relationships and collaborate with internal and external clients.
  • Stay results-focused with strong time management and multitasking abilities.
  • Work independently, set priorities, and manage multiple requests at once.
  • Contribute as a team player, seek input, address conflict, and work effectively under pressure.
  • Bring a positive attitude, purpose, drive, motivation, coachability, competitiveness, curiosity, accountability, and integrity.

Privalumai

  • Benefits vary by country.
  • Accommodation or adjustment support is available during the hiring process.

Susiję darbai

Microbac Laboratories, Inc.

Corporate Customer Success Manager

Microbac Laboratories, Inc.
501 – 1 000 Darbuotojai
LogistikaMaistas ir gėrimaiSveikatos priežiūra
USJungtinės ValstijosDarbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

Lead customer experience, loyalty, and profitability initiatives for Microbac Laboratories’ scientific testing clients. Standardize customer success practices and support teams across the laboratory network.

Atidaryti