GOL Linhas Aéreas

GOL Linhas Aéreas je brazilska komercialna letalska družba, ki domače in mednarodne potnike prevaža z rednimi leti ter povezanimi potovalnimi storitvami. Njeno poslovanje zajema letalski promet, programe zvestobe, poslovna potovanja, logistiko in partnerstva na področju hotelirstva, ponudba pa vključuje program zvestobe Smiles, tovorne storitve GOLLOG, rešitve za poslovna potovanja VoeBiz, digitalna orodja za rezervacije in funkcije mobilne aplikacije. Letalska družba potnikom nudi tudi dodatne storitve, kot so premium sedeži, možnosti za prtljago, storitve med letom, saloni in prevoz hišnih ljubljenčkov. GOL Linhas Aéreas ima sedež v Riu de Janeiru in je velika organizacija, ki deluje v sektorjih potovanj, logistike in hotelirstva.

Delovna mesta v podjetju

CRM Analyst II

Plan data-driven CRM campaigns at GOL, a Brazilian airline. Segment customers, automate communication journeys, and improve relationship marketing results.

pred 5 dnevi

Brazilija Hibridno Polni delovni čas Srednja raven Senior Zahtevani Jezik: angleščina Zahtevani Jezik: portugalščina Uspeh strank Vodja uspeha strank

SQL

Opis

Plan and deliver CRM campaigns focused on performance
Define and monitor key metrics, including ROI, customer lifetime value, churn, and engagement
Group customers using data analysis and purchasing behavior
Spot opportunities and apply insights to improve business outcomes
Build automated, personalized communications and customer relationship workflows
Adapt strategies to channels, customer profiles, and lifecycle stages
Track and evaluate campaign and workflow performance
Find ways to optimize campaigns and improve results over time
Run ongoing tests and oversee strategy implementation
Use performance analysis to refine strategies, increase engagement, and improve campaign outcomes
Use experimentation, analysis, and ongoing refinement to turn data into more effective customer relationship strategies

Zahteve

Bachelor's degree in engineering, computer science, a quantitative discipline, marketing, or a related field
Advanced English proficiency
Advanced proficiency with Microsoft Office, particularly Excel
SQL knowledge for querying, extracting, and analyzing data
Experience using Power BI to create dashboards, track performance indicators, and generate insights
Knowledge of CRM campaign automation and management platforms such as Salesforce, Adobe, Responsys, or similar tools

Ugodnosti

Discounted domestic and international airfare for the employee, family members, and friends
Health insurance
Dental insurance
Group life insurance
Meal allowance
Food allowance
Transportation allowance
Wellhub or TotalPass membership
Access to a partner benefits club with hundreds of participating companies
Birthday leave
Profit-sharing program (PPR)
Hybrid schedule with four on-site days and one remote day
Work from home on Fridays

Sorodna delovna mesta

1001 – 5000 Zaposleni

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