Blackwall
Blackwall
Blackwall este o companie de securitate cibernetică ce dezvoltă infrastructură de securitate pentru ecosistemele web. Tehnologia sa ajută furnizorii de găzduire, platformele cloud și rețelele de întreprindere să se apere împotriva amenințărilor automatizate, menținând în același timp performanța aplicațiilor, controlând costurile operaționale și protejând veniturile. Fondată în 2019, Blackwall dezvoltă soluții de apărare scalabile, concepute pentru a susține milioane de site-uri web și aplicații, punând accent pe transformarea infrastructurii digitale într-una mai rezilientă și mai eficientă.

Partner Success Manager at Blackwall - Australia (Remote)

Lead strategic partner success for Blackwall’s AI-enabled web security solutions across Australia. Drive onboarding, adoption, partner revenue growth, retention, and expansion.

Descriere

  • Manage the complete success lifecycle for a portfolio of strategic ANZ partners
  • Lead onboarding and deliver timely, successful partner launches
  • Drive integrations, internal enablement, and initial customer use cases
  • Shorten time to first value and resolve early-stage friction
  • Increase partner use and distribution of Blackwall solutions
  • Integrate products into partner workflows, sales processes, and support operations
  • Collaborate with Product, Engineering, and Sales to remove blockers
  • Find upsell, cross-sell, and partnership expansion opportunities
  • Grow attach rates and partner-generated monthly recurring revenue
  • Create and deliver partner-specific joint growth plans
  • Track partner health, engagement, and business performance
  • Address churn risks early and build sustained partner value
  • Expand adoption across partner organizations, teams, and use cases
  • Support campaigns, product launches, promotions, and other go-to-market activities
  • Equip partner sales teams with positioning, messaging, and playbooks
  • Represent partner needs internally and contribute regional market insight
  • Measure success through activation, adoption, partner revenue, retention, expansion, satisfaction, and engagement

Cerințe

  • Based in Australia
  • 3–6+ years of experience in Partner Success, Customer Success, or Account Management within SaaS, hosting, cloud, or infrastructure
  • Experience supporting partners across the ANZ region
  • Background working with HSP, MSP, or channel-led business models
  • Demonstrated success growing and retaining partners
  • Commercial focus on revenue, expansion, and growth
  • Ability to operationalize partnerships beyond relationship management
  • Experience creating and delivering joint go-to-market plans
  • Strong stakeholder management across technical and business teams
  • Data-informed approach to prioritization and decision-making
  • Fluent English

Beneficii

  • Direct influence on revenue growth and the partner ecosystem
  • Build and scale partnerships in high-growth markets
  • Help establish a world-class Partner Success function
  • Fast-moving, entrepreneurial work environment
  • Diverse and inclusive workplace

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