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Seismic
Seismic
1.001 – 5.000 Angajați
Sponsor pentru viza H1BAsistență medicalăConsultanțăMarketing
Seismic este o platformă de marketing digital care ajută companiile să creeze conexiuni mai puternice cu publicul lor prin coduri QR, URL-uri scurtate, pagini de destinație optimizate pentru dispozitive mobile și instrumente de gestionare a linkurilor. Funcțiile sale de analiză oferă echipelor vizibilitate asupra interacțiunii, iar instrumentele de conținut personalizabile susțin campanii în industrii precum comerțul cu amănuntul, serviciile medicale și serviciile financiare. Seismic reunește comunicarea cu publicul, experiențele de brand și monitorizarea performanței într-o singură platformă.
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Locurile de muncă ale companiei

Manager, Solution Architecture - Hyderabad Onsite

Lead solution architecture, technical account management, and implementation teams at Seismic. Drive enterprise integrations, customer adoption, retention, and expansion for an AI revenue execution software company.

INIndiaLa sediuNormă întreagăSeniorLiderLimbă Obligatorie: englezăInginer de soluții
SQL

Descriere

  • Lead and expand a team of Technical Account Managers, Solution Architects, and Implementation Engineers
  • Recruit, onboard, mentor, and develop a high-performing team
  • Provide coaching, technical guidance, and performance management
  • Set team KPIs and establish capacity planning and resource allocation models
  • Standardize technical onboarding, integration design, and solution architecture documentation practices
  • Oversee technical account management processes, proactive health checks, SLA compliance, and risk mitigation
  • Act as the executive technical escalation point for critical integrations and complex architecture issues
  • Work with Product and Engineering leaders to relay customer feedback and shape roadmap priorities
  • Partner with Customer Success Managers and Account Executives on delivery, renewals, and expansion
  • Improve operations to accelerate onboarding time-to-value and strengthen long-term retention

Cerințe

  • At least 10 years of experience managing customer-facing technical teams in a B2B SaaS environment
  • At least 6 years of hands-on experience with technical architecture, API integration design, RESTful web services, and enterprise data modeling
  • Advanced knowledge of CRM integrations, including Salesforce and Microsoft Dynamics 365
  • Experience working with SSO standards such as SAML and OAuth
  • Experience using SQL and SOQL
  • Demonstrated success managing enterprise escalations
  • Experience establishing operational KPIs
  • Experience using AI-powered workflows to improve team operations
  • Experience presenting to C-suite client stakeholders
  • Outstanding interpersonal and communication abilities
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
  • Preferred: experience scaling post-sales technical teams within Sales Enablement, Enterprise Content Management, or MarTech SaaS platforms
  • Preferred: experience managing combined professional services, implementation, and post-sales advisory functions

Beneficii

  • Inclusive workplace that supports employee growth and belonging

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