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ConsultanțăEnergieIndustria prelucrătoare
NOV dezvoltă echipamente, tehnologii și servicii digitale pentru industria energetică, având o lungă tradiție de inovare care datează din 1862. Soluțiile sale sprijină operațiunile din exploatările petroliere, ajutând clienții să producă energie în condiții de siguranță și eficiență, contribuind totodată la tranziția sectorului către practici mai sustenabile. Portofoliul NOV include MYNOV, o platformă de autentificare unică ce conectează utilizatorii la mai multe aplicații și servicii NOV. Compania reunește expertiză în producție, consultanță și energie pentru a sprijini clienții din industria energetică globală.
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Locurile de muncă ale companiei

HR Shared Services Representative, LATAM — NOV (Hybrid, Monterrey)

Full-time HR shared services role supporting LATAM employee lifecycle activities through Oracle Cloud HRIS in a hybrid Monterrey setting. The position manages employee requests, data accuracy, ticket SLAs, and HR Central administration.

MXMexicHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăLimbă Obligatorie: spaniolăResurse umane
Oracle

Descriere

  • Enter data into HR systems and perform quality checks according to established processes
  • Draft emails, letters, and other written communications, escalating cases when necessary
  • Manage HR Help Desk requests and track adherence to defined service-level agreements
  • Prepare contractual documents for onboarding, employee lifecycle, and termination activities
  • Assist employees throughout onboarding, lifecycle, and termination processes
  • Process hires, promotions, transfers, terminations, and other system changes after verifying approvals
  • Answer questions about HR policies and procedures related to HR Central operations
  • Collect and enter information in HR tools, track request progress, and escalate transactions as needed
  • Work with managers, candidates, HR colleagues, and Centers of Excellence
  • Generate and prepare reports that support process delivery and data accuracy
  • Receive assistance requests and direct them through the appropriate communication channels
  • Work with customers to investigate and resolve recurring issues
  • Support team goals involving SLA performance and workload management

Cerințe

  • Strong written and spoken communication skills in both English and Spanish
  • Ability to balance multiple assignments and priorities in a fast-moving corporate setting
  • Working knowledge of Microsoft Office 365, including Excel, Word, Outlook, and Teams, with Excel skills for data management and analysis
  • Bachelor’s degree in Human Resources, Business Administration, or a comparable field
  • Prior experience in a corporate shared services or administrative setting
  • Background working in an HR service environment
  • Record of achieving targets tied to key performance indicators
  • Experience using CRM platforms to manage Help Desk tickets
  • Understanding of HRIS platforms, ideally Oracle HCM

Beneficii

  • The posting does not specify additional benefits, perks, or compensation.

Locuri de muncă similare

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions
201 – 500 Angajați
Asistență medicalăLogisticăOspitalitate
ARArgentinaBOBoliviaBRBraziliaCLChileCOColumbiaCRCosta RicaCUCubaDORepublica DominicanăECEcuadorGTGuatemalaHNHondurasHTHaitiMXMexicNINicaraguaPAPanamaPEPeruPRPuerto RicoPYParaguaySVEl SalvadorUYUruguayVEVenezuelaRemoteNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăLimbă Obligatorie: spaniolăTraducător

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

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