NOV
NOV
NOV 1862 жылдан бастау алатын ұзақ инновациялық тарихы бар энергетика саласына арналған жабдықтарды, технологиялар мен цифрлық қызметтерді әзірлейді. Оның шешімдері тұтынушыларға энергияны қауіпсіз әрі тиімді өндіруге көмектесу арқылы мұнай кәсіпшілігіндегі операцияларды қолдайды, сондай-ақ саланың неғұрлым тұрақты тәжірибелерге көшуіне ықпал етеді. Компанияның портфеліне пайдаланушыларды бірнеше NOV қолданбалары мен қызметтеріне қосатын бірыңғай кіру платформасы MYNOV кіреді. NOV әлемдік энергетика секторындағы клиенттерін қолдау үшін өндіріс, консалтинг және энергетика салаларындағы сараптаманы біріктіреді.

HR Shared Services Representative, LATAM — NOV (Hybrid, Monterrey)

Full-time HR shared services role supporting LATAM employee lifecycle activities through Oracle Cloud HRIS in a hybrid Monterrey setting. The position manages employee requests, data accuracy, ticket SLAs, and HR Central administration.

Сипаттама

  • Enter data into HR systems and perform quality checks according to established processes
  • Draft emails, letters, and other written communications, escalating cases when necessary
  • Manage HR Help Desk requests and track adherence to defined service-level agreements
  • Prepare contractual documents for onboarding, employee lifecycle, and termination activities
  • Assist employees throughout onboarding, lifecycle, and termination processes
  • Process hires, promotions, transfers, terminations, and other system changes after verifying approvals
  • Answer questions about HR policies and procedures related to HR Central operations
  • Collect and enter information in HR tools, track request progress, and escalate transactions as needed
  • Work with managers, candidates, HR colleagues, and Centers of Excellence
  • Generate and prepare reports that support process delivery and data accuracy
  • Receive assistance requests and direct them through the appropriate communication channels
  • Work with customers to investigate and resolve recurring issues
  • Support team goals involving SLA performance and workload management

Талаптар

  • Strong written and spoken communication skills in both English and Spanish
  • Ability to balance multiple assignments and priorities in a fast-moving corporate setting
  • Working knowledge of Microsoft Office 365, including Excel, Word, Outlook, and Teams, with Excel skills for data management and analysis
  • Bachelor’s degree in Human Resources, Business Administration, or a comparable field
  • Prior experience in a corporate shared services or administrative setting
  • Background working in an HR service environment
  • Record of achieving targets tied to key performance indicators
  • Experience using CRM platforms to manage Help Desk tickets
  • Understanding of HRIS platforms, ideally Oracle HCM

Артықшылықтар

  • The posting does not specify additional benefits, perks, or compensation.

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