NOV
NOV
NOV 1862-yildan boshlangan uzoq innovatsion tarixga ega bo‘lib, energetika sohasi uchun uskunalar, texnologiyalar va raqamli xizmatlarni ishlab chiqadi. Uning yechimlari mijozlarga energiyani xavfsiz va samarali ishlab chiqarishga yordam berish orqali neft konlaridagi operatsiyalarni qo‘llab-quvvatlaydi, shu bilan birga sohaning yanada barqaror amaliyotlarga o‘tishiga hissa qo‘shadi. Kompaniya portfeliga foydalanuvchilarni bir nechta NOV ilovalari va xizmatlari bilan bog‘laydigan yagona kirish platformasi MYNOV ham kiradi. NOV global energetika sektoridagi mijozlarini qo‘llab-quvvatlash uchun ishlab chiqarish, konsalting va energetika sohalaridagi tajribani birlashtiradi.

HR Shared Services Representative, LATAM — NOV (Hybrid, Monterrey)

Full-time HR shared services role supporting LATAM employee lifecycle activities through Oracle Cloud HRIS in a hybrid Monterrey setting. The position manages employee requests, data accuracy, ticket SLAs, and HR Central administration.

Tavsif

  • Enter data into HR systems and perform quality checks according to established processes
  • Draft emails, letters, and other written communications, escalating cases when necessary
  • Manage HR Help Desk requests and track adherence to defined service-level agreements
  • Prepare contractual documents for onboarding, employee lifecycle, and termination activities
  • Assist employees throughout onboarding, lifecycle, and termination processes
  • Process hires, promotions, transfers, terminations, and other system changes after verifying approvals
  • Answer questions about HR policies and procedures related to HR Central operations
  • Collect and enter information in HR tools, track request progress, and escalate transactions as needed
  • Work with managers, candidates, HR colleagues, and Centers of Excellence
  • Generate and prepare reports that support process delivery and data accuracy
  • Receive assistance requests and direct them through the appropriate communication channels
  • Work with customers to investigate and resolve recurring issues
  • Support team goals involving SLA performance and workload management

Talablar

  • Strong written and spoken communication skills in both English and Spanish
  • Ability to balance multiple assignments and priorities in a fast-moving corporate setting
  • Working knowledge of Microsoft Office 365, including Excel, Word, Outlook, and Teams, with Excel skills for data management and analysis
  • Bachelor’s degree in Human Resources, Business Administration, or a comparable field
  • Prior experience in a corporate shared services or administrative setting
  • Background working in an HR service environment
  • Record of achieving targets tied to key performance indicators
  • Experience using CRM platforms to manage Help Desk tickets
  • Understanding of HRIS platforms, ideally Oracle HCM

Imtiyozlar

  • The posting does not specify additional benefits, perks, or compensation.

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