NOV
NOV
NOV ऊर्जा उद्योग के लिए उपकरण, प्रौद्योगिकियाँ और डिजिटल सेवाएँ विकसित करता है। 1862 से चली आ रही नवाचार की लंबी परंपरा के साथ, इसके समाधान ग्राहकों को सुरक्षित और कुशलतापूर्वक ऊर्जा उत्पादन में सहायता करते हैं और उद्योग को अधिक टिकाऊ प्रथाओं की ओर बढ़ने में योगदान देते हैं। NOV के पोर्टफोलियो में MYNOV भी शामिल है, जो एकल साइन-ऑन प्लेटफ़ॉर्म है और उपयोगकर्ताओं को NOV के विभिन्न अनुप्रयोगों तथा सेवाओं से जोड़ता है। कंपनी वैश्विक ऊर्जा क्षेत्र के ग्राहकों की सहायता के लिए विनिर्माण, परामर्श और ऊर्जा विशेषज्ञता को एक साथ लाती है।

HR Shared Services Representative, LATAM — NOV (Hybrid, Monterrey)

Full-time HR shared services role supporting LATAM employee lifecycle activities through Oracle Cloud HRIS in a hybrid Monterrey setting. The position manages employee requests, data accuracy, ticket SLAs, and HR Central administration.

विवरण

  • Enter data into HR systems and perform quality checks according to established processes
  • Draft emails, letters, and other written communications, escalating cases when necessary
  • Manage HR Help Desk requests and track adherence to defined service-level agreements
  • Prepare contractual documents for onboarding, employee lifecycle, and termination activities
  • Assist employees throughout onboarding, lifecycle, and termination processes
  • Process hires, promotions, transfers, terminations, and other system changes after verifying approvals
  • Answer questions about HR policies and procedures related to HR Central operations
  • Collect and enter information in HR tools, track request progress, and escalate transactions as needed
  • Work with managers, candidates, HR colleagues, and Centers of Excellence
  • Generate and prepare reports that support process delivery and data accuracy
  • Receive assistance requests and direct them through the appropriate communication channels
  • Work with customers to investigate and resolve recurring issues
  • Support team goals involving SLA performance and workload management

आवश्यकताएँ

  • Strong written and spoken communication skills in both English and Spanish
  • Ability to balance multiple assignments and priorities in a fast-moving corporate setting
  • Working knowledge of Microsoft Office 365, including Excel, Word, Outlook, and Teams, with Excel skills for data management and analysis
  • Bachelor’s degree in Human Resources, Business Administration, or a comparable field
  • Prior experience in a corporate shared services or administrative setting
  • Background working in an HR service environment
  • Record of achieving targets tied to key performance indicators
  • Experience using CRM platforms to manage Help Desk tickets
  • Understanding of HRIS platforms, ideally Oracle HCM

लाभ

  • The posting does not specify additional benefits, perks, or compensation.

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