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Sun Life
Sun Life
Sponsor pentru viza H1BAsistență medicalăConsultanțăFinanțe
Sun Life este o companie globală de servicii financiare cu sediul în Toronto, Canada. Înființată în 1865, compania oferă soluții de asigurare, investiții, consultanță financiară, administrarea averii, servicii de sănătate și administrarea activelor pentru persoane fizice, companii și instituții. Sun Life operează în America de Nord, Asia și Europa, combinând serviciile financiare cu oferte axate pe sănătate și punând accent pe sustenabilitate, diversitate și incluziune, precum și pe impactul asupra comunității. Gama sa largă de activități sprijină echipe care lucrează în domeniul financiar, al asistenței medicale, al consultanței și al serviciilor conexe.
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Locurile de muncă ale companiei

Disability and Absence Consultant – 12-Month Contract, Toronto Hybrid

Serve as Sun Life’s subject matter expert for Salary Continuance and disability absence management. Support employees, improve processes, maintain data quality and uphold compliance throughout the leave lifecycle.

CACanada
65.000 $ – 98.000 $ / an
HibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăConsultant

Descriere

  • Act as a subject matter expert for the Salary Continuance program, its processes and supporting systems.
  • Resolve complex disability absence inquiries and escalate issues when appropriate.
  • Guide employees clearly and empathetically on disability absence procedures, timelines, documentation and responsibilities.
  • Manage Salary Continuance and disability-related absences from intake through documentation, case monitoring, follow-up, return to work, payroll status changes and LTD transitions.
  • Identify ways to improve audit controls, collaboration, employee experience and escalation practices.
  • Simplify workflows and reduce manual administrative work.
  • Contribute to Salary Continuance and absence management reviews, workstreams and process evaluations.
  • Record findings and communicate recommendations and disability management best practices.
  • Work with HR stakeholders to design, test and implement process improvements.
  • Maintain process documentation, communication templates, tools and training resources.
  • Coordinate with Payroll, Benefits, Disability Case Managers, Workplace Accommodations, Employee Relations and HR partners.
  • Keep employee information in HR systems accurate and up to date.
  • Oversee audits, reporting and data quality activities.
  • Maintain compliance with program booklets, benefits contracts, approved process flows, data privacy requirements and applicable laws.
  • Report to the Manager, People Operations (Absence Management).

Cerințe

  • Knowledge of disability and absence management practices.
  • Experience with operational case management.
  • Employee-focused communication and support skills.
  • Commitment to process improvement and continuous learning.
  • Ability to collaborate with and influence stakeholders.
  • Sound risk awareness, judgment and escalation skills.
  • Proficiency with HR systems.
  • Strong attention to detail, data accuracy and organizational skills.
  • Ability to follow Salary Continuance program booklets, benefits contracts, approved process flows, data privacy requirements and applicable laws.

Beneficii

  • Access to diverse career paths and extensive networking opportunities.
  • Flexible benefits available from the start of employment to support you and your family.
  • An inclusive and respectful workplace.
  • Hybrid flexibility, with office and virtual work options based on business, client and employee needs.

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