Sun Life
Sun Life
Sun Life कनाडा के टोरंटो में मुख्यालय वाली एक वैश्विक वित्तीय सेवा कंपनी है। 1865 में स्थापित, यह व्यक्तियों, व्यवसायों और संस्थानों के लिए बीमा, निवेश, वित्तीय सलाह, संपत्ति, स्वास्थ्य और परिसंपत्ति प्रबंधन संबंधी समाधान प्रदान करती है। Sun Life उत्तरी अमेरिका, एशिया और यूरोप में काम करती है तथा वित्तीय सेवाओं को स्वास्थ्य-केंद्रित पेशकशों के साथ जोड़ते हुए स्थिरता, विविधता एवं समावेशन और सामुदायिक प्रभाव पर जोर देती है। इसके व्यापक व्यवसाय में वित्त, स्वास्थ्य सेवा, परामर्श और संबंधित सेवाओं के क्षेत्रों में काम करने वाली टीमें शामिल हैं।

Disability and Absence Consultant – 12-Month Contract, Toronto Hybrid

Serve as Sun Life’s subject matter expert for Salary Continuance and disability absence management. Support employees, improve processes, maintain data quality and uphold compliance throughout the leave lifecycle.

विवरण

  • Act as a subject matter expert for the Salary Continuance program, its processes and supporting systems.
  • Resolve complex disability absence inquiries and escalate issues when appropriate.
  • Guide employees clearly and empathetically on disability absence procedures, timelines, documentation and responsibilities.
  • Manage Salary Continuance and disability-related absences from intake through documentation, case monitoring, follow-up, return to work, payroll status changes and LTD transitions.
  • Identify ways to improve audit controls, collaboration, employee experience and escalation practices.
  • Simplify workflows and reduce manual administrative work.
  • Contribute to Salary Continuance and absence management reviews, workstreams and process evaluations.
  • Record findings and communicate recommendations and disability management best practices.
  • Work with HR stakeholders to design, test and implement process improvements.
  • Maintain process documentation, communication templates, tools and training resources.
  • Coordinate with Payroll, Benefits, Disability Case Managers, Workplace Accommodations, Employee Relations and HR partners.
  • Keep employee information in HR systems accurate and up to date.
  • Oversee audits, reporting and data quality activities.
  • Maintain compliance with program booklets, benefits contracts, approved process flows, data privacy requirements and applicable laws.
  • Report to the Manager, People Operations (Absence Management).

आवश्यकताएँ

  • Knowledge of disability and absence management practices.
  • Experience with operational case management.
  • Employee-focused communication and support skills.
  • Commitment to process improvement and continuous learning.
  • Ability to collaborate with and influence stakeholders.
  • Sound risk awareness, judgment and escalation skills.
  • Proficiency with HR systems.
  • Strong attention to detail, data accuracy and organizational skills.
  • Ability to follow Salary Continuance program booklets, benefits contracts, approved process flows, data privacy requirements and applicable laws.

लाभ

  • Access to diverse career paths and extensive networking opportunities.
  • Flexible benefits available from the start of employment to support you and your family.
  • An inclusive and respectful workplace.
  • Hybrid flexibility, with office and virtual work options based on business, client and employee needs.

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