Sun Life
Sun Life
Sun Life — штаб-пәтері Канаданың Торонто қаласында орналасқан жаһандық қаржылық қызметтер компаниясы. 1865 жылы құрылған компания жеке тұлғаларға, бизнеске және ұйымдарға сақтандыру, инвестициялау, қаржылық кеңес беру, әл-ауқатты басқару, денсаулық сақтау және активтерді басқару шешімдерін ұсынады. Sun Life Солтүстік Америкада, Азияда және Еуропада жұмыс істейді, қаржылық қызметтерді денсаулыққа бағытталған ұсыныстармен ұштастыра отырып, тұрақтылыққа, әртүрлілік пен инклюзияға және қоғамға әсер етуге басымдық береді. Оның ауқымды қызметі қаржы, денсаулық сақтау, консалтинг және онымен байланысты қызметтер салаларында жұмыс істейтін командаларды қолдайды.

Disability and Absence Consultant – 12-Month Contract, Toronto Hybrid

Serve as Sun Life’s subject matter expert for Salary Continuance and disability absence management. Support employees, improve processes, maintain data quality and uphold compliance throughout the leave lifecycle.

Сипаттама

  • Act as a subject matter expert for the Salary Continuance program, its processes and supporting systems.
  • Resolve complex disability absence inquiries and escalate issues when appropriate.
  • Guide employees clearly and empathetically on disability absence procedures, timelines, documentation and responsibilities.
  • Manage Salary Continuance and disability-related absences from intake through documentation, case monitoring, follow-up, return to work, payroll status changes and LTD transitions.
  • Identify ways to improve audit controls, collaboration, employee experience and escalation practices.
  • Simplify workflows and reduce manual administrative work.
  • Contribute to Salary Continuance and absence management reviews, workstreams and process evaluations.
  • Record findings and communicate recommendations and disability management best practices.
  • Work with HR stakeholders to design, test and implement process improvements.
  • Maintain process documentation, communication templates, tools and training resources.
  • Coordinate with Payroll, Benefits, Disability Case Managers, Workplace Accommodations, Employee Relations and HR partners.
  • Keep employee information in HR systems accurate and up to date.
  • Oversee audits, reporting and data quality activities.
  • Maintain compliance with program booklets, benefits contracts, approved process flows, data privacy requirements and applicable laws.
  • Report to the Manager, People Operations (Absence Management).

Талаптар

  • Knowledge of disability and absence management practices.
  • Experience with operational case management.
  • Employee-focused communication and support skills.
  • Commitment to process improvement and continuous learning.
  • Ability to collaborate with and influence stakeholders.
  • Sound risk awareness, judgment and escalation skills.
  • Proficiency with HR systems.
  • Strong attention to detail, data accuracy and organizational skills.
  • Ability to follow Salary Continuance program booklets, benefits contracts, approved process flows, data privacy requirements and applicable laws.

Артықшылықтар

  • Access to diverse career paths and extensive networking opportunities.
  • Flexible benefits available from the start of employment to support you and your family.
  • An inclusive and respectful workplace.
  • Hybrid flexibility, with office and virtual work options based on business, client and employee needs.

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