LogoFresh Jobs Ahead
TDCX
TDCX
Asistență medicalăCălătoriiOspitalitate
TDCX oferă soluții pentru experiența clienților, concepute pentru a ajuta companiile să comunice cu clienții lor și să îi sprijine prin mai multe canale. Oferta sa pune accent pe mesageria securizată, care acordă atenție protejării vieții private, permițând totodată participarea în comunități și conversațiile de grup ce mențin interacțiunile organizate și accesibile. Profilul companiei poate fi relevant pentru profesioniștii care explorează oportunități în experiența clienților, serviciile de comunicare și operațiunile conexe de suport pentru afaceri.
LinkedIn
Locurile de muncă ale companiei

Customer Service Specialist (Onsite, Singapore)

Provide customer support across multiple communication channels for TDCX in Singapore. Resolve issues, close cases, and help improve customer satisfaction.

SGSingaporeLa sediuNormă întreagăJuniorNivel mediuLimbă Obligatorie: englezăAsistență clienți

Descriere

  • Support customers through relevant communication channels with a high standard of service.
  • Assess customer needs, investigate existing issues, and develop appropriate solutions.
  • Resolve customer confusion and aim for first-contact resolution.
  • Coordinate with service partners and internal teams to close cases in line with service standards.
  • Share constructive feedback on tools, resources, procedures, and guidelines to improve workflows and customer experience.
  • Deliver services according to established procedures to maximize customer satisfaction.
  • Build lasting customer relationships through proactive and attentive engagement.
  • Complete other duties assigned by management and support the effective implementation, maintenance, and continuous improvement of TDCX’s Quality Management System.

Cerințe

  • Diploma, Advanced or Higher Diploma, Graduate Diploma, Bachelor’s Degree, Postgraduate Diploma, Professional Degree, Master’s Degree, or equivalent qualification in any field.
  • Approximately two years of relevant work experience is preferred; fresh graduates are welcome to apply.
  • Strong time-management skills and the drive to exceed expectations.
  • Ability to manage multiple tasks and use customer-provided information to tailor responses and actions to individual needs.
  • Strong communication, active listening, empathy, and professional phone etiquette, including appropriate pace, tone, voice quality, grammar, and articulation.
  • Comfort working with computers and multiple systems, with the ability to learn and adapt to new tools.
  • Excellent spoken and written English, plus proficiency in the language of the supported market.

Beneficii

  • Attractive remuneration and additional perks.
  • Comprehensive medical, insurance, and social security coverage.
  • World-class workspaces.
  • Engaging activities and recognition programs.
  • Strong learning and development plans for career growth.
  • Positive workplace culture that supports your future.
  • Convenient location with direct public transport connections.
  • Flexible working arrangements.
  • Coaching and mentoring from experienced professionals.
  • Opportunity to join a global company recognized with hundreds of industry awards.

Locuri de muncă similare

Health Care Service Corporation

TRS Account Manager, Texas Remote

Health Care Service Corporation
Sponsor pentru viza H1BAsigurăriAsistență medicalăConsultanță
USStatele Unite ale AmericiiTXTexas
66.400 $ – 99.600 $ / an
RemoteNormă întreagăJuniorNivel mediuLimbă Obligatorie: englezăManager de conturiVânzări
SFDC

Manage Health Care Service Corporation’s TRS health insurance accounts through client support, enrollment, and issue resolution. Remote work is available in eligible continental U.S. locations, with travel 50% within the assigned territory.

Deschide
Rula

Business Development Manager, Healthcare Partnerships

Rula
501 – 1.000 Angajați
Sponsor pentru viza de lucrător calificatAsigurăriAsistență medicalăConsultanță
USStatele Unite ale Americii
176.000 $ – 204.250 $ / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăReprezentant dezvoltare afaceri

Grow Rula’s behavioral health partnerships with benefits consultants and health plans, while building employer opportunities through consultative healthcare sales and strategic prospecting.

Deschide
The Nursing and Midwifery Council

Head of Legal Services Transformation

The Nursing and Midwifery Council
501 – 1.000 Angajați
Asigurare de sănătateAsistență medicalăNonprofit
GBRegatul Unit
81.924 £ – 97.879 £ / an
HibridNormă întreagăLiderLimbă Obligatorie: englezăDirector juridic

Lead the Nursing and Midwifery Council’s legal services transformation, shaping its future operating model and strengthening legal capability. Partner with senior leaders to guide governance, organisational change and lasting adoption.

Deschide