Remote Recruitment
Remote Recruitment
Remote Recruitment — бизнеске білікті мамандарды қашықтан жұмысқа алуға көмектесетін, Оңтүстік Африкадағы таланттарға басымдық беретін рекрутингтік компания. Компанияның қызметтері консалтинг, маркетинг және логистика сияқты салалардағы бастапқы деңгейдегі қызметтерден бастап C-suite деңгейіндегі лауазымдарға дейін қамтиды. Компания жұмыс берушілерге жұмысқа қабылданған мамандардың еңбекақы төлемдерін, HR және құқықтық әкімшілендіруін жүргізуге қолдау көрсетеді, кадр тапшылығы мен жалдау бюджетінің шектеулерін шешуге көмектеседі және 12 айға дейін тегін алмастыру қызметін ұсынады.

Remote Customer Support Specialist in South Africa

Handle complex UK customer issues by email, chat and phone, while helping improve support operations. This fully remote role is based in South Africa and follows UK working hours.

Сипаттама

  • Respond to customer queries across email, chat and phone
  • Investigate complex or technical issues and escalate them when needed
  • Record solutions in the help desk and knowledge base
  • Spot recurring issues and recommend improvements
  • Meet response-time and customer-satisfaction targets
  • Take ownership of UK customer issues through resolution
  • Work UK hours: 09:00–17:00 UK time (11:00–19:00 SAST)
  • Use cloud-based tools while working from home
  • Work with a UK team

Талаптар

  • Background in customer support or a service desk role
  • Experience using a help desk tool such as Zendesk or Freshdesk
  • Excellent written English
  • Calm and empathetic approach
  • Strong problem-solving and ticket-prioritisation skills
  • Reliable computer and headset, plus a stable fibre connection
  • Experience supporting UK or international customers is an advantage
  • Familiarity with SaaS or e-commerce products is an advantage
  • Experience writing help centre articles is an advantage

Артықшылықтар

  • Full-time role that is fully remote
  • Structured onboarding and support
  • Remote career with a UK employer
  • Work from home using your existing equipment
  • Recruitment team support from application through your first day
  • Open communication throughout the hiring process

Ұқсас жұмыс орындары

Job Traveler GmbH

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CESCO

Inside Sales Representative – Electrical Products

CESCO

Sell electrical products and services for Crescent Electric Supply Company. Handle customer inquiries, orders, quotations, upselling, and fulfillment coordination.

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Liberty Mutual Insurance
Zurn Elkay Water Solutions

Inside Sales Representative – Hybrid, Vernon Hills

Zurn Elkay Water Solutions

Manage Intellihot’s sales pipeline, leads, and CRM while supporting regional sales teams. Support a plumbing and water solutions manufacturer in a hybrid role based in Vernon Hills.

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Ferguson

Remote Inside Sales Representative

Ferguson

Handle inbound calls and online leads to arrange in-home sales appointments for Safe Step walk-in tubs. Use contact center tools and a consultative sales process to qualify prospects and support Safety Specialists.

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Purple

Inside Sales Representative

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Handle inbound and some outbound mattress sales for Purple, combining consultative customer service with sales targets. Support customers throughout the purchase process while meeting sales and service metrics.

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Etex

Remote Sales Manager, Italy — Technical Insulation

Etex

Lead B2B sales growth for Etex’s Technical Insulation Residential business across Italy. Manage customer relationships, the sales pipeline, negotiations, and profitable expansion.

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Hewlett Packard Enterprise

Technical Sales Graduate, Sydney (Hybrid)

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Help HPE customers shape networking, cloud, and data center solutions. Partner with account teams to move opportunities from qualification through closing.

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