Remote Recruitment
Remote Recruitment
11 – 50 Darbuotojai
KonsultavimasLogistikaRinkodara
Remote Recruitment yra įdarbinimo įmonė, padedanti verslams nuotoliniu būdu įdarbinti kvalifikuotus specialistus ir daugiausia dėmesio skirianti Pietų Afrikos talentams. Jos paslaugos apima įvairias pareigas – nuo pradinio lygio iki aukščiausio lygio vadovų – tokiose srityse kaip konsultavimas, rinkodara ir logistika. Įmonė padeda darbdaviams tvarkyti įdarbintų darbuotojų darbo užmokesčio, personalo administravimo ir teisines procedūras, spręsti įgūdžių trūkumo bei įdarbinimo biudžeto ribojimų problemas ir siūlo nemokamus pakaitinius darbuotojus iki 12 mėnesių.

Remote Customer Support Specialist in South Africa

Handle complex UK customer issues by email, chat and phone, while helping improve support operations. This fully remote role is based in South Africa and follows UK working hours.

Aprašymas

  • Respond to customer queries across email, chat and phone
  • Investigate complex or technical issues and escalate them when needed
  • Record solutions in the help desk and knowledge base
  • Spot recurring issues and recommend improvements
  • Meet response-time and customer-satisfaction targets
  • Take ownership of UK customer issues through resolution
  • Work UK hours: 09:00–17:00 UK time (11:00–19:00 SAST)
  • Use cloud-based tools while working from home
  • Work with a UK team

Reikalavimai

  • Background in customer support or a service desk role
  • Experience using a help desk tool such as Zendesk or Freshdesk
  • Excellent written English
  • Calm and empathetic approach
  • Strong problem-solving and ticket-prioritisation skills
  • Reliable computer and headset, plus a stable fibre connection
  • Experience supporting UK or international customers is an advantage
  • Familiarity with SaaS or e-commerce products is an advantage
  • Experience writing help centre articles is an advantage

Privalumai

  • Full-time role that is fully remote
  • Structured onboarding and support
  • Remote career with a UK employer
  • Work from home using your existing equipment
  • Recruitment team support from application through your first day
  • Open communication throughout the hiring process

Susiję darbai

Red Hat

Consulting Cloud Architect, OpenShift

Red Hat

Design and deliver Red Hat OpenShift, Kubernetes, and hybrid cloud solutions for enterprise customers. Lead customer engagements focused on infrastructure, automation, and application delivery.

Atidaryti
Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Atidaryti
RecruitGo

Remote Executive Assistant, Outreach and Marketing — Philippines

RecruitGo
51 – 200 Darbuotojai
KonsultavimasLogistikaRinkodara

Handle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.

Atidaryti