The Happy Customers
The Happy Customers
1 – 10 Қызметкерлер
B2BКонсалтингСәйкестік
The Happy Customers — Германиядағы шағын және орта бизнеске, стартаптарға және Mittelstand компанияларына қызмет көрсететін, ЕО аумағында орналасқан клиенттерді қолдау провайдері. Қашықтан жұмыс істеуге басымдық беретін, ISO сертификатталған командасы кіріс қоңыраулары, электрондық пошта және тикеттер, тікелей чат, шығыс қоңыраулары, әлеуметтік желілер және істерді басқару арналары бойынша көптілді қолдау көрсетеді. Компания құжатталған қызмет көрсету деңгейі туралы келісімдерді, сапаны басқаруды, деректерді ЕО аумағында орналастыруды және GDPR талаптарының сақталуын бақылауды қызмет көлемінің өзгеруіне бейімделген икемді кадрлық жоспарлаумен ұштастырады. 14 күндік пилот клиенттерге қолдау операцияларын кеңейтпес бұрын, шектеулі ауқымдағы жұмысқа кірісуге мүмкіндік береді.

Icelandic Customer Support Agent — Europe Remote

Provide customer support in Icelandic and English through email, chat, and phone. Help German and European businesses deliver multilingual customer experiences supported by AI-enhanced services.

Сипаттама

  • Handle inbound and outbound customer enquiries through email, chat, and phone.
  • Perform content annotation and moderation tasks.
  • Resolve customer questions accurately and professionally.
  • Escalate complex issues when necessary.
  • Keep customer support records complete and accurate.
  • Follow client procedures and quality requirements.
  • Support customer satisfaction and ongoing service improvements.

Талаптар

  • Residence in Europe with valid authorization to work.
  • Native or professional-level Icelandic proficiency.
  • Strong English communication skills.
  • Preferred: 1–3 years of customer support or customer service experience.
  • Comfort communicating by phone, email, and chat.
  • Experience with CRM or customer support tools such as Zendesk, Freshdesk, Intercom, or similar is advantageous.
  • Ability to work independently in a remote setting.
  • Dependable internet access and an appropriate home office with a laptop or desktop computer.

Артықшылықтар

  • Fully remote work from within Europe.
  • Work with companies operating internationally.
  • AI-supported customer service environment.
  • Ongoing learning and professional development.
  • Potential for long-term collaboration depending on project availability.

Ұқсас жұмыс орындары

Sony Semicon (IL)

Senior RFIC Designer, CMOS RF and Analog

Sony Semicon (IL)

Designs CMOS RF and analog blocks for cellular IoT chipsets, guiding work from transistor-level concepts through silicon validation and production ramp-up.

Ашу
AKQA

Senior Freelance Designer, Digital Campaigns

AKQA

Create digital campaign concepts and polished assets for a credit card launch at AKQA/WPP, serving financial brand clients. Work across formats and channels, from early ideas through final production.

Ашу
AstraZeneca

Senior Digital Business Process and Product Lead

AstraZeneca

Lead digital products and regulated business systems supporting AstraZeneca’s cell therapy operations. Shape process roadmaps, integrations, analytics, compliance, and cross-functional delivery.

Ашу
Jamestown

Director of Event Programming and Operations

Jamestown
501 – 1 000 Қызметкерлер
ҚонақжайлылықҚұрылысМаркетинг

Lead event programming, sales accountability, financial performance, and operations at Jamestown’s One Times Square destination. Oversee event delivery, staff, safety, and client activation resources.

Ашу
CuspAI

Senior Events Lead at CuspAI

CuspAI
11 – 50 Қызметкерлер
B2BҒылымЖасанды интеллект

Lead CuspAI’s global events program for AI-powered materials discovery, spanning Foundry events, international roadshows and conferences. Shape partner and customer experiences while building a repeatable events function.

Ашу
CACI International Inc

CrossBeam Product Director

CACI International Inc

Lead CACI’s CrossBeam optical communications portfolio, overseeing production and product growth. Drive new business capture and team performance across aerospace and defense.

Ашу
Sikla GmbH

Customer and Sales Support Specialist

Sikla GmbH
501 – 1 000 Қызметкерлер
КонсалтингЛогистикаӨндіріс

Support Sikla UK’s technical modular support systems business in Milton Keynes, handling customer and sales enquiries from quotation through delivery. Coordinate orders, documentation, logistics, and ERP administration with customers and internal teams.

Ашу
Newstel Worldwide

Part-Time Danish-Speaking Customer Service Agent (Portugal, Remote)

Newstel Worldwide

Provide remote customer support in Danish for Newstel’s multilingual BPO customers while meeting service and quality targets. This part-time role covers email, chat and phone enquiries from Portugal.

Ашу