Cengage Group
Cengage Group
5,001 – 10,000 Employees
eCommerceEducationSaaS
Cengage Group is a global education technology company that develops digital products and services for learners and educators. Drawing on more than 100 years in education, the company focuses on making learning more accessible and career-relevant, supporting goals such as reskilling, upskilling, degree attainment, and language learning. Its work spans education, eCommerce, and SaaS, with offerings designed to help people build knowledge and become job-ready across different backgrounds and abilities.

Senior Director, Strategic Accounts – Florida and Georgia (Remote)

Lead regional revenue growth, strategic account planning, forecasting, and sales team performance across Florida and Georgia. Cengage Group delivers digital education products and platforms to learners worldwide.

Description

  • Own regional revenue results and account strategy across the assigned territory
  • Convert the VP of Strategic Accounts’ direction into regional plans with defined goals, expectations, and processes
  • Improve forecast accuracy and pipeline discipline through regular reviews, operating rhythms, and data-based forecasting
  • Build strategic account plans informed by analytics, market trends, and program performance to focus on high-value opportunities
  • Shape complex deal strategies, coordinate cross-functional support, and contribute to major negotiations
  • Coach Strategic Account Directors in negotiation, pricing, discount and approval controls, executive contracting, and close-plan development
  • Advance execution and data fluency for Inclusive Access, Equitable Access, and Cengage Unlimited programs
  • Develop channel and bookstore relationships supporting Inclusive Access, Equitable Access, and Cengage Unlimited accounts
  • Collaborate with Solutions Sales, Solutions Engineering, and Customer Success leaders on pre-sale planning and post-sale delivery
  • Build an inclusive, high-performing team through coaching, capability development, and clear expectations
  • Maintain standards for account planning, sales methodology, commercial controls, and institutional engagement
  • Keep the team and VP of Accounts informed about performance, risks, opportunities, and market developments
  • Drive ongoing improvements to sales processes, workflows, and the Institutional Sales model

Requirements

  • Bachelor’s degree in business, marketing, education, or a related discipline
  • At least 7–10 years of progressive sales experience in B2B, higher education, publishing, SaaS, or enterprise account management
  • At least 3–5 years leading sales teams, including quota-carrying Account Executives or Strategic Account Directors, with full revenue responsibility
  • Proven success managing complex institutional sales cycles involving multiple stakeholders and executive customer relationships
  • Strong commercial judgment, including pricing strategy, discount governance, negotiation frameworks, and contract execution
  • Outstanding communication and executive presence, with the ability to build trust among senior institutional decision-makers
  • Strong operational discipline in establishing consistent processes, accountability routines, and performance management
  • Demonstrated success developing diverse, high-performing teams through talent development, succession planning, and coaching
  • Strategic and analytical ability to turn organizational priorities into practical regional plans
  • Advanced Salesforce proficiency and strong data interpretation skills
  • In-depth knowledge of higher education institutions, decision-making structures, needs, and value drivers

Benefits

  • Comprehensive Total Rewards package
  • Variable sales incentive compensation program
  • Annual individual target variable compensation of $85,000
  • Reasonable accommodations for qualified applicants with disabilities during the application process

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