Trustpair
Trustpair
51 – 200 Employees
ConsultingLogisticsMarketing
Founded in 2017, Trustpair develops digital solutions that help enterprise finance teams secure payments and manage third-party data. Its platform is designed to simplify financial processes, with more than 300 enterprise clients using its solutions. Trustpair has a multicultural team of around 100 employees and has raised $25 million to support its work in payment security and financial management.

Senior Account Manager, EMEA — Trustpair

Grow Trustpair’s strategic enterprise accounts for its vendor fraud prevention SaaS platform across EMEA. Lead expansion, complex negotiations, and executive relationships.

Description

  • Manage and grow strategic enterprise accounts.
  • Increase revenue, retention, and long-term account value.
  • Create and deliver tailored account plans.
  • Map customer organizations, decision-makers, economic buyers, influencers, and priorities.
  • Find and advance upsell and cross-sell opportunities across subsidiaries, business units, regions, and use cases.
  • Qualify and progress complex opportunities using MEDDIC or MEDDPICC.
  • Build relationships with CFOs, Finance Directors, executive sponsors, and other senior decision-makers.
  • Lead executive business reviews, steering committees, and strategic account discussions.
  • Manage the expansion pipeline from negotiation through close.
  • Negotiate complex commercial agreements, including enterprise-wide, master framework, and multi-entity contracts.
  • Develop value-based business cases.
  • Track commercial performance, including net revenue retention, expansion revenue, and sustainable growth.
  • Partner with Customer Success to support retention, adoption, and customer satisfaction.
  • Monitor account results, forecasts, product usage, customer health, and churn risk.
  • Keep account plans and commercial activity current in CRM tools.
  • Work with Customer Success, Sales, Partnerships, Marketing, and Product teams.
  • Share market insights and customer feedback to inform commercial and product strategy.

Requirements

  • Bring at least five years of account management experience, including substantial work in B2B SaaS, technology, or enterprise software.
  • Show measurable success managing and expanding strategic or enterprise accounts through upselling, cross-selling, and revenue growth.
  • Navigate complex enterprise sales cycles, engage multiple stakeholders, and negotiate high-value agreements.
  • Build trusted relationships with C-suite executives and senior leaders, especially in Finance, Procurement, or related functions.
  • Use a consultative, value-based selling approach.
  • Have familiarity with MEDDIC or MEDDPICC, Challenger Sale, or SPIN Selling.
  • Apply commercial judgment, analytical thinking, and data-driven portfolio management.
  • Communicate, present, and negotiate effectively.
  • Work autonomously with strong ownership and organization while collaborating well with others.
  • Be fluent in spoken and written French and English.
  • Bring genuine curiosity about AI technologies.
  • Be legally authorized to work in the country of application or be a citizen of the Schengen or EU zone.

Benefits

  • AI-enabled ways of working and training in AI tools.
  • A collaborative workplace with a flat structure.
  • Career opportunities in France and internationally.
  • A flexible remote work policy.
  • A talented team with experienced colleagues.
  • An inclusive, culturally diverse environment committed to parity.
  • Initiatives that support a healthy work-life balance.
  • Central offices in Paris and New York.

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