Scale Army Careers
Scale Army Careers
11 – 50 Employees
ConsultingLogisticsMarketing
Scale Army Careers is a remote-first recruiting and talent placement service connecting experienced marketing, sales, and technical professionals in regions including Latin America and Africa with high-growth companies in the United States. Its team manages candidate screening, from applications and video interviews to take-home assessments, and supports the administrative side of placements through contract and payment coordination. Selected professionals work directly with client companies in full-time remote roles, with onboarding and ongoing guidance provided throughout the engagement.

Remote Executive Assistant for Insurance Agency Owner

Support an established insurance agency owner with inbox and calendar management, reporting, lead tracking, and CRM administration. This remote contract role serves U.S.-based insurance clients.

Description

  • Manage the agency owner’s inbox by organizing messages, highlighting priorities, drafting replies, and preventing important items from being overlooked
  • Handle calendar scheduling, meeting reminders, rescheduling, and daily administrative coordination
  • Create meeting notes, capture action items, and prepare follow-up messages
  • Track open tasks, priorities, deadlines, and decisions in organized systems
  • Assist with one-off administrative projects, file management, and internal records
  • Produce recurring manual reports from internal systems and lead-management platforms
  • Turn operational data into concise summaries for the agency owner
  • Monitor lead activity, follow-up progress, appointments, and operating metrics
  • Flag overdue work, missed follow-ups, and inconsistencies in reporting
  • Keep spreadsheets, trackers, and documentation accurate and current
  • Learn and maintain workflows in Ricochet CRM, Allstate Lead Manager, AgencyZoom, LeadSwami, and lead-vendor platforms
  • Support CRM data quality, task monitoring, record updates, and workflow coordination
  • Record repeatable procedures and develop straightforward SOPs
  • Assist with recruiting-related evaluations using Ideal Traits
  • Anticipate the owner’s needs, communicate updates clearly, and complete work independently
  • Escalate matters that require the agency owner’s review or decision
  • Serve as a reliable operational extension of the agency owner and leadership team

Requirements

  • At least three years of experience as an Executive Assistant, Administrative Assistant, Operations Coordinator, or in a comparable support position
  • Background supporting an executive, founder, or rapidly paced leadership team
  • Experience producing reports, maintaining spreadsheets, and consolidating information from multiple systems
  • Highly capable in calendar, inbox, task, and document administration
  • Proficiency with Google Workspace or Microsoft Office, including Gmail or Outlook, Calendar, Excel or Google Sheets, and Docs
  • Ability to learn unfamiliar CRM, reporting, and workflow applications quickly
  • Careful attention to detail and professional handling of sensitive information
  • Strong organization, ownership, and independent judgment in a fast-moving environment
  • Patient, adaptable working style when supporting a leader who is progressively delegating responsibilities
  • Sound problem-solving judgment, including knowing when to escalate or flag an issue
  • Availability from 9:00 AM to 5:00 PM EST during U.S. business hours
  • Based in LATAM, Africa, or Eastern Europe
  • English resume required; English proficiency is evaluated during the application process

Benefits

  • Opportunity to broaden responsibilities across executive assistance, reporting, operations, and recruiting coordination
  • Direct collaboration with the agency owner and visibility into several business functions
  • Remote work arrangement

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