HyperGuest

51 – 200 Employees

HyperGuest provides a travel connectivity platform for hotels, accommodation providers, travel agencies, and online travel agencies. Its API connects hotel inventory directly with travel partners, enabling real-time availability and dynamic room rates while reducing reliance on intermediaries. By improving transparency in hotel distribution and booking, HyperGuest helps hospitality and travel businesses expand their partner networks, reach more customers, and manage room sales more efficiently.

Company Jobs

Junior Chinese-Speaking Account Manager - Remote in Spain

Support customer accounts, hotel contracting, and connectivity operations as a Junior Account Manager at HyperGuest. Monitor account performance and provide first-line service for the company’s travel technology platform.

5 days ago

Spain Remote Full-time Junior No degree required English Required Chinese Required Account Manager Sales

Description

Manage daily relationships across a customer portfolio with guidance from a senior team member
Track account volume, revenue, and contract values, escalating meaningful trends or issues
Stay in regular contact with accounts to support connectivity and uncover potential opportunities
Assist with travel-partner and hotel contracting while maintaining accurate data
Resolve initial customer service requests and refer complex matters to senior Account Managers or other departments
Maintain complete and current CRM records

Requirements

At least one year of experience in travel, travel technology, hotel online distribution, or a related customer-facing position
Some understanding of sales or account management principles
Strong organization, initiative, and enthusiasm for learning
Willingness to work toward targets with team support
Working knowledge of Google Suite, including Gmail, Drive, Docs, Slides, and Slack
Basic MS Excel knowledge and the motivation to develop it quickly
Excellent English and Chinese language skills; additional languages are advantageous
Clear communication skills and a collaborative approach
Ability to work independently and take initiative
Exposure to CRM platforms such as Zoho or Salesforce, and familiarity with interpreting system logs, would be advantageous

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