LogoFresh Jobs Ahead
Alfa Laval
Alfa Laval
H1B Visa SponsorFood & BeverageHealthcareLogistics
Alfa Laval develops technologies for heat transfer, separation, and fluid handling, helping organizations address operational challenges across energy, food, water, and marine industries. With a history spanning 140 years, the company combines industrial expertise with a partnership-oriented approach to improve productivity, competitiveness, and resource use. Its work also emphasizes sustainability, with solutions designed to support progress toward the UN Sustainable Development Goals and more efficient use of natural resources.
LinkedIn
Company Jobs

Inside Sales and Customer Support Specialist - Alfa Laval Hybrid

Support Alfa Laval’s sales growth and customer experience through lead management, CRM administration, onboarding, and customer service. The role combines inside sales, relationship building, product education, and pipeline development.

USUnited StatesPAPennsylvaniaTXTexasVAVirginia
$70,000 – $85,000 / year
HybridFull-timeJuniorMiddleNo degree requiredEnglish RequiredCustomer Support

Description

  • Source and qualify prospects through inbound and outbound channels, including phone, email, and online inquiries
  • Keep CRM records organized and current with accurate lead and customer data
  • Engage prospective customers to present offerings and convert opportunities into sales
  • Create customized pitches and proposals aligned with customer requirements
  • Manage pipeline activity against monthly and quarterly sales objectives
  • Work with the sales team to improve selling approaches and support revenue targets
  • Recognize opportunities to expand accounts through upselling and cross-selling
  • Explain new products, features, and solutions to customers
  • Act as the initial contact for customer questions and requests
  • Refer complex issues to the appropriate teams and monitor them through resolution
  • Support new customers throughout the onboarding process
  • Deliver product demonstrations and training when required
  • Strengthen customer relationships by anticipating and responding to their needs
  • Gather and evaluate feedback to enhance the customer experience
  • Document customer interactions accurately and consistently
  • Produce reports covering support patterns, customer satisfaction, and sales results

Requirements

  • A bachelor’s degree in business, marketing, communications, or a related discipline is preferred; equivalent experience may be considered
  • At least two years of experience in inside sales, customer service, or a comparable position
  • Demonstrated success meeting or surpassing sales targets
  • Working knowledge of CRM platforms such as Salesforce or HubSpot and Microsoft Office
  • Strong written, verbal, and interpersonal communication skills
  • Ability to establish rapport and sustain constructive customer relationships
  • Customer-focused approach with effective problem-solving abilities
  • Well-organized and capable of managing competing priorities
  • Comfort working independently and collaboratively in a fast-moving environment

Benefits

  • Healthcare coverage options
  • Dental coverage options
  • Vision coverage options
  • Comprehensive wellness program
  • 401(k) retirement plan
  • Paid holidays
  • Paid time off
  • Pymetrics assessments may be included in the application process

Related Jobs

Smart Working

Senior Python Data Engineer at Smart Working (Remote, India)

Smart Working
51 – 200 Employees
ConsultingHealthcareMarketing
INIndiaRemoteFull-timeSeniorEnglish RequiredBackend EngineerSoftware Engineer
AirflowAWSAzureCassandraCloudDjangoDockerDynamoDBElasticSearchETLFlaskGoogle Cloud PlatformKafkaKubernetesMongoDBMySQLNoSQLPostgresPythonRedisSQLTerraform

Build Python data pipelines, APIs, and backend services on AWS. Keep production systems dependable with Kubernetes, PostgreSQL, and search and NoSQL databases.

Open