Salesforce
Salesforce
Salesforce develops cloud-based software centered on a customer relationship management platform that brings company data and teams together through an integrated, AI-driven system. Its products support sales, customer service, and marketing workflows, with solutions designed for businesses ranging from small and medium-sized enterprises to larger organizations. Salesforce also provides industry-focused tools, Trailhead learning resources, and AppExchange apps that extend the capabilities of its CRM platform.

Senior Technical Architect, Salesforce Revenue and CPQ

Architect Salesforce Revenue and CPQ solutions for enterprise customers, guiding integrations, workshops, and implementation from planning through deployment. Lead customer-facing technical delivery across India.

Description

  • Guide Salesforce implementations from initial scoping through deployment.
  • Design and develop Salesforce Industries Communication Cloud solutions.
  • Build expertise in Retail Execution applications.
  • Partner with sales and delivery teams to support customer outcomes.
  • Facilitate functional and technical workshops.
  • Oversee solution design, delivery, testing, and deployment.
  • Map user journeys and review user stories.
  • Model data and apply Apex patterns, Lightning Web Components, and modern user interface techniques.
  • Advise clients, Enterprise Architects, and business partners on architecture and program roadmaps.
  • Set customer expectations and negotiate solutions with clients and third-party partners.
  • Guide customers, partners, and delivery teams through Salesforce Industries digital transformation.
  • Build trust with customer leaders and advance standard practices with SFI and Salesforce.
  • Create complex business processes with Salesforce Industries, Force.com, and integration tools.
  • Evaluate and implement AppExchange apps and Salesforce upgrades.
  • Develop custom enterprise applications on Salesforce and connect them to other business systems.
  • Work with Delivery Managers, Solution Architects, and clients to shape technology solutions.
  • Identify solution risks early and lead them through resolution.

Requirements

  • At least 14 years of experience developing technology solutions.
  • At least 3 years leading client-facing projects with increasing responsibility in systems development or related business consulting.
  • Expertise in one or more of Salesforce Sales Cloud, Service Cloud, Experience Cloud, Vlocity OmniStudio, CG Cloud, Revenue Cloud, RCA, FMCG, retail, or trade promotion.
  • Expertise in one or more of Trade Promotion Management and Optimisation, Account Planning, key metric management, Retail Execution, Visit Planning and Execution, Salesforce Maps, or Sales Agreement.
  • Integration architecture experience, including end-to-end integration projects and authentication methods.
  • Experience with REST and SOAP APIs and knowledge of Salesforce governor limits in integrations.
  • Working knowledge of continuous integration and code repositories such as Git.
  • Strong background designing and architecting large-scale applications.
  • Detailed understanding of solution architecture and estimation processes.
  • Experience with Salesforce and Apex, triggers, Lightning Flows, Lightning, LWC, HTML, CSS, JavaScript, Web Components, and modern web and mobile technologies.
  • Knowledge of OmniStudio development or consulting.
  • Salesforce certifications are preferred, such as Administrator, Developer, Sales Cloud, Service Cloud, or Application Architect.

Benefits

  • Resources and support for work-life balance and wellbeing.
  • AI agents designed to help employees increase their impact.
  • Reasonable accommodation during the application and recruiting process.
  • Equal opportunity and protection from discrimination.

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