Digital Marketing Coordinator
Amer Sports
Coordinate digital marketing for Arc’teryx across Australia and New Zealand, supporting its outdoor apparel business. Manage CRM, ecommerce, paid media, email and other digital campaigns.
Open
Recruit WA is an annual employment and skills-development event held alongside the Perth Tradie Expo at Ascot Racecourse. It connects businesses in construction, engineering, infrastructure, mining, transport, education, healthcare and related fields with skilled and semi-skilled candidates seeking new work opportunities. Employers can present their vacancies in an informal, village-style setting, while attendees can meet organisations and explore job openings across a broad range of industries.
Client Services Representative - California Remote
Support and onboard California clients for Walker Advertising, a legal-services advertising company. Manage contracts, billing, Salesforce updates, product assistance, and client relationships.
Description
- Onboard new clients
- Explain product expectations, processes, and procedures
- Coordinate with clients and accounting to support seamless billing transactions
- Serve as the first point of contact for sales teams and clients needing product assistance
- Troubleshoot issues and provide technical support to clients
- Anticipate client needs, communicate next steps, and recommend solutions
- Help clients engage successfully with products and maximize their investment
- Manage client relations through proactive outreach and responsive handling of concerns and inquiries
- Coordinate between the Sales team and clients to support both parties
- Maintain client accounts and manage contracts for new and existing clients
- Collect and process payments for new and existing contracts
- Record daily activity in Salesforce
- Prepare, maintain, and distribute internal reports according to requirements and schedules
- Maintain a positive, empathetic, and professional customer-focused approach
- Respond promptly to customer inquiries
- Address and resolve client complaints
- Document client interactions, transactions, comments, and complaints
- Provide feedback to improve customer service processes
- Promote customer satisfaction through professional client support
- Manage product features and dependencies across products
Requirements
- Ability to prepare reports
- Strong Excel skills
- High school diploma, general education degree, or four or more years of related experience or training
- Excellent verbal and written communication skills
- Strong time-management and organizational abilities
- Ability to collaborate effectively in a team environment
- Outstanding sales skills
- Proficiency with Microsoft Office Suite
- Experience using and managing Salesforce
- Must live in California
Benefits
- Three weeks of paid time off
- Twelve weeks of guaranteed paid parental leave
- Medical, dental, vision, and other insurance coverage
- 401(k) retirement savings plan
- Wellness initiatives and employee assistance program
- Rewards and recognition program
- Career development opportunities
- 5% annual bonus
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