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Recruit WA
Recruit WA
1 – 10 Angajați
Asistență medicalăConstrucțiiLogistică
Recruit WA este un eveniment anual dedicat ocupării forței de muncă și dezvoltării competențelor, organizat în paralel cu expoziția Perth Tradie Expo la hipodromul Ascot. Evenimentul conectează companii din construcții, inginerie, infrastructură, minerit, transport, educație, servicii medicale și domenii conexe cu candidați calificați și semicalificați care caută noi oportunități de muncă. Angajatorii își pot prezenta posturile vacante într-un cadru informal, amenajat în stilul unui sat, iar participanții pot întâlni organizații și explora locuri de muncă într-o gamă largă de industrii.
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Client Services Representative - California Remote

Support and onboard California clients for Walker Advertising, a legal-services advertising company. Manage contracts, billing, Salesforce updates, product assistance, and client relationships.

USStatele Unite ale AmericiiCACalifornia
25 $ / oră
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăReprezentant Servicii CliențiServicii pentru clienți

Descriere

  • Onboard new clients
  • Explain product expectations, processes, and procedures
  • Coordinate with clients and accounting to support seamless billing transactions
  • Serve as the first point of contact for sales teams and clients needing product assistance
  • Troubleshoot issues and provide technical support to clients
  • Anticipate client needs, communicate next steps, and recommend solutions
  • Help clients engage successfully with products and maximize their investment
  • Manage client relations through proactive outreach and responsive handling of concerns and inquiries
  • Coordinate between the Sales team and clients to support both parties
  • Maintain client accounts and manage contracts for new and existing clients
  • Collect and process payments for new and existing contracts
  • Record daily activity in Salesforce
  • Prepare, maintain, and distribute internal reports according to requirements and schedules
  • Maintain a positive, empathetic, and professional customer-focused approach
  • Respond promptly to customer inquiries
  • Address and resolve client complaints
  • Document client interactions, transactions, comments, and complaints
  • Provide feedback to improve customer service processes
  • Promote customer satisfaction through professional client support
  • Manage product features and dependencies across products

Cerințe

  • Ability to prepare reports
  • Strong Excel skills
  • High school diploma, general education degree, or four or more years of related experience or training
  • Excellent verbal and written communication skills
  • Strong time-management and organizational abilities
  • Ability to collaborate effectively in a team environment
  • Outstanding sales skills
  • Proficiency with Microsoft Office Suite
  • Experience using and managing Salesforce
  • Must live in California

Beneficii

  • Three weeks of paid time off
  • Twelve weeks of guaranteed paid parental leave
  • Medical, dental, vision, and other insurance coverage
  • 401(k) retirement savings plan
  • Wellness initiatives and employee assistance program
  • Rewards and recognition program
  • Career development opportunities
  • 5% annual bonus

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