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Winning Assistants LLC
Winning Assistants LLC
51 – 200 Employees
ConsultingLogisticsMarketing
Winning Assistants LLC is a staffing and recruiting company that connects doctors, healthcare professionals, and business owners with skilled virtual assistants from a global talent pool. Its HIPAA-compliant support services cover administrative work, medical office management, marketing, and customer service, helping clients streamline daily operations, control costs, and dedicate more time to business growth.
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Bilingual Medical Sales Representative – Dental, Brazil Remote

Remotely convert dental leads into booked appointments for a U.S.-based dental group. Manage patient communications, CRM records, follow-ups, and sales KPIs.

ARArgentinaBRBrazilHNHondurasMXMexicoNINicaraguaSVEl Salvador
$10,400 – $12,480 / year
RemotePart-timeMiddleSeniorEnglish RequiredSpanish RequiredSales
CloudVoIP

Description

  • Make outbound sales calls to prospective patients
  • Build rapport with leads through patient-focused conversations
  • Qualify leads by assessing needs, interests, and scheduling obstacles
  • Explain dental services and their benefits
  • Resolve patient questions, concerns, and objections
  • Move qualified leads toward appointment booking
  • Manage follow-ups, lead nurturing, and re-engagement
  • Pursue sales, appointment-setting, conversion, and related KPIs
  • Answer patient inquiries by phone, email, chat, and text
  • Manage inbound calls
  • Schedule, reschedule, and coordinate patient appointments
  • Keep patient calendars accurate
  • Give patients clear information and next steps
  • Maintain complete CRM and patient records
  • Record calls, conversations, follow-ups, outcomes, and appointment statuses
  • Monitor lead sources and progress through the sales funnel
  • Coordinate outreach with marketing initiatives
  • Support campaign tracking and lead-source reporting
  • Monitor performance and keep reporting and follow-up records current
  • Deliver a positive patient experience while helping grow the dental practice

Requirements

  • Communicate professionally and fluently in both Spanish and English
  • Bring relevant experience in sales, cold calling, appointment setting, lead generation, lead conversion, or another results-focused role
  • Have experience making outbound calls and following up with prospective customers or patients
  • Qualify, nurture, and follow up with leads effectively
  • Communicate confidently and persuasively
  • Handle questions, concerns, and objections professionally
  • Demonstrate strong active listening and interpersonal skills
  • Write clearly and professionally
  • Work comfortably toward measurable sales and appointment-setting KPIs
  • Build relationships through consistent follow-up
  • Manage multiple leads and conversations at the same time
  • Stay organized with strong time management and attention to detail
  • Keep lead and activity records accurate
  • Perform effectively in a fast-paced, performance-driven setting
  • Have experience with lead qualification and nurturing
  • Manage follow-up sequences and outreach
  • Coordinate outreach with marketing campaigns
  • Track lead sources and performance metrics accurately
  • Understand conversion rates and other sales KPIs
  • Understand and follow HIPAA requirements
  • Protect patient confidentiality
  • Speak and write clear, professional English
  • Have relevant experience in sales, appointment setting, lead generation, healthcare, dental, or a related professional field
  • Be able to provide an NBI Clearance and/or Local Police Clearance before onboarding
  • Attend required video meetings with the camera on
  • Be available Saturdays and Sundays for 10 hours per day, totaling 20 hours per week
  • Have a reliable laptop or desktop computer
  • Have a stable high-speed internet connection of at least 25 Mbps
  • Have a noise-canceling headset
  • Have a working webcam
  • Maintain a quiet, professional work environment
  • Previous experience as a Dental Virtual Assistant, in dental or healthcare sales, dental appointment setting, or patient coordination is preferred
  • Familiarity with dental terminology and a basic understanding of dental insurance are preferred
  • Experience with Open Dental, Dentrix, Eaglesoft, CRM platforms, or VoIP/cloud-based phone systems is preferred

Benefits

  • Dedicated HR and contractor support team
  • Optional premium VPN access
  • HIPAA and cybersecurity training with certification provided
  • Top 1% virtual assistant performance training
  • Client-approved U.S. holidays
  • Client-approved paid or unpaid time off
  • Access to tools and resources
  • Optional performance-based incentives
  • Performance-based commissions for meeting KPIs

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