Remote Admin and Accounts Coordinator
Hunt St
Work remotely from the Philippines supporting an Australian industrial services business with invoicing, receivables, HR administration, and records.
Open
GlobeLife is a global health research and education network established by Uppsala University and Karolinska Institutet. It brings together researchers and partners across disciplines through seminars, events, shared recordings, and news, supporting collaboration on issues connected to the UN Sustainable Development Goals.
Remote Customer Retention Representative
Help Globe Life policyholders keep their coverage and restore lapsed life insurance policies in this remote customer retention role. Handle inbound and outbound calls, discuss coverage and payment options, document outcomes, and meet retention targets.
Description
- Respond to policyholders seeking to cancel and explain available ways to keep their coverage.
- Contact customers whose life insurance policies have lapsed to discuss recovery options and payment solutions.
- Review each policyholder’s situation and suggest suitable coverage changes.
- Build rapport by listening carefully, asking clarifying questions, and explaining policy options clearly.
- Record customer conversations, retention efforts, and results accurately.
- Keep up to date on life insurance products, policy features, and company procedures.
- Tailor communication to each customer and follow up to check their understanding and satisfaction.
- Meet contact center targets for call volume, retention, first-call resolution, schedule adherence, call quality, and attendance.
- Complete daily inbound cancellation and outbound lapse-recovery call quotas while meeting quality standards.
Requirements
- High school diploma or equivalent.
- Basic proficiency with Microsoft Word, Excel, and Outlook.
- Typing speed of at least 30 words per minute.
- Call center experience is preferred.
- Insurance or sales experience is preferred.
- Strong spoken and written communication skills.
- Ability to resolve complex policyholder concerns with a positive approach.
- Ability to work effectively in a fast-paced setting and under pressure.
- Familiarity with life or health insurance terminology is preferred.
- Reliable, consistent attendance during the assigned shift.
- Availability to work full-time or part-time as specified for the position.
Benefits
- Competitive pay that reflects experience and contribution.
- Health, dental, and vision insurance.
- Life insurance coverage.
- Retirement plans, including a company-matched 401(k) and pension.
- Paid holidays and time off.
- Parental leave.
- Subsidized bundled subscriptions for fitness, mindfulness, nutrition, and sleep.
- Company-paid counseling for mental health, stress management, and work-life balance.
- Eligibility for continuing education reimbursement.
- Company-paid FLMI and ICA courses.
- Discounted tickets to Texas Rangers games.
Related Jobs
Managing Counsel, Head of Asia-Pacific Legal
State Street
Lead legal strategy for State Street Investment Management’s Asia-Pacific asset management business, advising on institutional distribution, regulation, products, and cross-border operations.
Open
Staff Generative AI Researcher, World Models
General Motors
Lead research into diffusion-based world models for General Motors’ autonomous vehicles. Advance generative AI, simulation, and Level 3 autonomy through large-scale research.
Open
Senior Content Lead at Brandlight
BrandlightLead executive thought leadership, research-led storytelling, and content distribution at Brandlight. Build AI visibility narratives for enterprise marketing audiences.
Open
AI Safety Red Teamer
Mercor51 – 200 Employees
Mercor seeks an AI Safety Red Teamer to probe frontier models with adversarial prompts. The work focuses on finding weaknesses and helping AI lab partners improve model alignment, robustness, and safety.
Open
AI Safety Red Teamer
Mercor51 – 200 Employees
Red-team frontier AI systems for Mercor partner labs by exposing vulnerabilities and assessing high-risk model behavior. Design adversarial prompts and help document safety findings.
Open
Content Marketing Manager
ONSIDE
Lead B2B content, customer stories, and case studies for Onside’s agricultural operations intelligence platform. Use performance data to grow the marketing pipeline.
Open
Remote Account Sales Executive, Healthcare
Bloomlife IncGrow Bloomlife’s remote maternal-fetal monitoring business by selling remote patient monitoring solutions to OB/GYN practices and health systems. Manage the full sales cycle, from prospecting and clinical presentations to contract negotiations and deployment handoffs.
Open
Clinical Sales Specialist, Genomics — Thailand, Indonesia and Vietnam
Illumina
Support Illumina’s clinical genomics sales across Thailand, Indonesia and Vietnam, advising customers on applications, workflows and products. The role spans reproductive and genetic health, oncology, customer development and regional market growth.
Open