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Winning Assistants LLC
Winning Assistants LLC
51 – 200 Angajați
ConsultanțăLogisticăMarketing
Winning Assistants LLC este o companie de recrutare și plasare de personal care pune în legătură medici, profesioniști din domeniul sănătății și proprietari de afaceri cu asistenți virtuali calificați dintr-un bazin global de talente. Serviciile sale de asistență conforme cu cerințele HIPAA acoperă activități administrative, gestionarea cabinetelor medicale, marketingul și serviciul pentru clienți, ajutând clienții să eficientizeze operațiunile zilnice, să controleze costurile și să dedice mai mult timp dezvoltării afacerii.
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Bilingual Medical Sales Representative – Dental, Brazil Remote

Remotely convert dental leads into booked appointments for a U.S.-based dental group. Manage patient communications, CRM records, follow-ups, and sales KPIs.

ARArgentinaBRBraziliaHNHondurasMXMexicNINicaraguaSVEl Salvador
10.400 $ – 12.480 $ / an
RemoteNormă parțialăNivel mediuSeniorLimbă Obligatorie: englezăLimbă Obligatorie: spaniolăVânzări
CloudVoIP

Descriere

  • Make outbound sales calls to prospective patients
  • Build rapport with leads through patient-focused conversations
  • Qualify leads by assessing needs, interests, and scheduling obstacles
  • Explain dental services and their benefits
  • Resolve patient questions, concerns, and objections
  • Move qualified leads toward appointment booking
  • Manage follow-ups, lead nurturing, and re-engagement
  • Pursue sales, appointment-setting, conversion, and related KPIs
  • Answer patient inquiries by phone, email, chat, and text
  • Manage inbound calls
  • Schedule, reschedule, and coordinate patient appointments
  • Keep patient calendars accurate
  • Give patients clear information and next steps
  • Maintain complete CRM and patient records
  • Record calls, conversations, follow-ups, outcomes, and appointment statuses
  • Monitor lead sources and progress through the sales funnel
  • Coordinate outreach with marketing initiatives
  • Support campaign tracking and lead-source reporting
  • Monitor performance and keep reporting and follow-up records current
  • Deliver a positive patient experience while helping grow the dental practice

Cerințe

  • Communicate professionally and fluently in both Spanish and English
  • Bring relevant experience in sales, cold calling, appointment setting, lead generation, lead conversion, or another results-focused role
  • Have experience making outbound calls and following up with prospective customers or patients
  • Qualify, nurture, and follow up with leads effectively
  • Communicate confidently and persuasively
  • Handle questions, concerns, and objections professionally
  • Demonstrate strong active listening and interpersonal skills
  • Write clearly and professionally
  • Work comfortably toward measurable sales and appointment-setting KPIs
  • Build relationships through consistent follow-up
  • Manage multiple leads and conversations at the same time
  • Stay organized with strong time management and attention to detail
  • Keep lead and activity records accurate
  • Perform effectively in a fast-paced, performance-driven setting
  • Have experience with lead qualification and nurturing
  • Manage follow-up sequences and outreach
  • Coordinate outreach with marketing campaigns
  • Track lead sources and performance metrics accurately
  • Understand conversion rates and other sales KPIs
  • Understand and follow HIPAA requirements
  • Protect patient confidentiality
  • Speak and write clear, professional English
  • Have relevant experience in sales, appointment setting, lead generation, healthcare, dental, or a related professional field
  • Be able to provide an NBI Clearance and/or Local Police Clearance before onboarding
  • Attend required video meetings with the camera on
  • Be available Saturdays and Sundays for 10 hours per day, totaling 20 hours per week
  • Have a reliable laptop or desktop computer
  • Have a stable high-speed internet connection of at least 25 Mbps
  • Have a noise-canceling headset
  • Have a working webcam
  • Maintain a quiet, professional work environment
  • Previous experience as a Dental Virtual Assistant, in dental or healthcare sales, dental appointment setting, or patient coordination is preferred
  • Familiarity with dental terminology and a basic understanding of dental insurance are preferred
  • Experience with Open Dental, Dentrix, Eaglesoft, CRM platforms, or VoIP/cloud-based phone systems is preferred

Beneficii

  • Dedicated HR and contractor support team
  • Optional premium VPN access
  • HIPAA and cybersecurity training with certification provided
  • Top 1% virtual assistant performance training
  • Client-approved U.S. holidays
  • Client-approved paid or unpaid time off
  • Access to tools and resources
  • Optional performance-based incentives
  • Performance-based commissions for meeting KPIs

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