Red Hat OpenShift Cloud Consultant
Red Hat
Implement Red Hat OpenShift, Ceph, and Ansible solutions for enterprise customers in Israel. Design cloud architectures and advance DevOps automation at customer sites.
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TEKsystems एक वैश्विक प्रौद्योगिकी परामर्श और कार्यबल समाधान कंपनी है, जो बड़े संगठनों को सेवाएँ प्रदान करती है। इसका कार्य क्लाउड, डेटा और एआई, ऑटोमेशन, एप्लिकेशन विकास, एजाइल और DevOps रूपांतरण, प्रौद्योगिकी संचालन तथा डिजिटल अनुभव जैसे क्षेत्रों में फैला हुआ है। कंपनी प्रतिभा अधिग्रहण, भर्ती और प्रबंधित सेवाएँ भी प्रदान करती है तथा वित्तीय सेवाओं, स्वास्थ्य सेवा, सार्वजनिक क्षेत्र, दूरसंचार, खुदरा, विनिर्माण और ऊर्जा सहित विभिन्न क्षेत्रों में प्रौद्योगिकी टीमों और बड़े पैमाने के कार्यबल कार्यक्रमों का समर्थन करती है। इसका व्यापक सेवा मॉडल परामर्श, इंजीनियरिंग, प्रौद्योगिकी संचालन और भर्ती-केंद्रित भूमिकाओं में अवसर उपलब्ध कराता है।
Healthcare Customer Service Representative
Handle patient, provider, and pharmacy questions about copay programs, claims, and prescriptions in this remote healthcare support role at TEKsystems.
विवरण
- Respond to calls from patients, pharmacies, and healthcare providers.
- Help activate copay cards, update accounts, and address claims questions.
- Resolve pharmacy rejection messages and issues related to coverage.
- Record customer interactions accurately across multiple systems.
- Meet established quality, attendance, and productivity targets.
- Follow confidentiality and compliance requirements.
- Attend paid virtual training on weekdays from 8:30 a.m. to 5:00 p.m.
- Answer copay program questions, update accounts, support claims, and resolve issues for patients, pharmacies, and healthcare providers.
आवश्यकताएँ
- High school diploma or GED.
- At least six months of call center or customer service experience.
- Strong communication and problem-solving abilities.
- Basic computer skills, including Microsoft Office.
- Comfort using multiple applications and two monitors.
- Type at least 30 words per minute while speaking with customers.
- Experience handling confidential information.
- Availability for assigned eight-hour shifts between 8:00 a.m. and midnight, Monday through Sunday.
- Healthcare, pharmacy, insurance, patient services, or benefits experience is preferred.
- Experience with CRM systems and high-volume phone work is preferred.
लाभ
- Medical, dental, and vision coverage.
- Critical illness, accident, and hospital coverage.
- 401(k) plan with pre-tax and Roth contributions.
- Voluntary life and AD&D insurance for employees and dependents.
- Short-term and long-term disability coverage.
- Health Spending Account (HSA).
- Transportation benefits.
- Employee Assistance Program.
- Paid time off, vacation, or sick leave.
- Paid virtual training.
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