Telarus
Telarus
Telarus ऑस्ट्रेलिया की एक कंपनी है, जो खुदरा और उद्यम ग्राहकों के लिए प्रबंधित नेटवर्क, साइबर सुरक्षा, दूरसंचार और निजी क्लाउड सेवाएँ उपलब्ध कराती है। इसकी सेवाओं में प्रबंधित फ़ायरवॉल, कंटेंट फ़िल्टरिंग, रिपोर्टिंग, इंटरनेट एक्सेस, व्यावसायिक वॉइस तथा निजी, सार्वजनिक और हाइब्रिड क्लाउड समाधान शामिल हैं। इन सेवाओं को समाधान विकास, परियोजना प्रबंधन और चौबीसों घंटे तकनीकी सहायता का सहयोग मिलता है। कंपनी विश्वसनीय कनेक्टिविटी, परिचालन दक्षता, जोखिम में कमी और तत्पर ग्राहक सेवा पर ध्यान केंद्रित करती है।

Commission Support Specialist – Utah Remote

Resolve complex commission disputes for Telarus by analyzing payments, coordinating stakeholders, and supporting Technology Advisors. This full-time remote role serves as a key contact for commission inquiries and resolution efforts.

विवरण

  • Act as the primary contact for Technology Advisors seeking assistance with commission inquiries
  • Provide clear, timely, and proactive updates throughout each case
  • Manage bulk submissions and lead scheduled calls covering complex issues, training needs, and system or tool alignment
  • Foster a supportive experience while guiding issues toward practical resolution
  • Reconcile and verify commission payments against supplier statements, invoices, contractual structures, and related data
  • Use Excel, Outlook, Salesforce, AI-enabled tools, and other systems to gather and evaluate information
  • Investigate discrepancies, document conclusions, explain outcomes, and update Telarus systems to reduce repeat issues
  • Maintain accurate Salesforce case records and complete work within required service levels and accuracy standards
  • Receive and manage incoming commission-related cases
  • Take ownership of complex, urgent, aging, or high-impact disputes through final resolution
  • De-escalate concerns raised by Technology Advisors
  • Coordinate with suppliers, Finance, Development, Commission Operations, leadership, and other stakeholders
  • Collect billing records, statements, and invoices when required
  • Lead calls with Technology Advisors, assign ownership and next steps, manage expectations, and preserve case visibility
  • Spot recurring problems and propose improvements to processes, systems, or communications
  • Complete additional responsibilities assigned by management

आवश्यकताएँ

  • At least three years of experience in commission reconciliation or a related finance function
  • Background supporting sales professionals or customers and resolving complex concerns
  • Proven customer-service record and sound professional judgment
  • Strong analytical, investigative, reconciliation, and problem-solving capabilities
  • Highly organized, accurate, detail-oriented, and effective at managing time
  • Able to work independently in a growing, fast-paced, and occasionally stressful setting while meeting defined service levels
  • Intermediate or stronger Microsoft Excel capability
  • Proficiency with Microsoft Office or comparable productivity software
  • Excellent verbal, written, interpersonal, listening, and de-escalation skills
  • Demonstrated ethical and honest conduct
  • Consistent communication with managers
  • Regular and predictable attendance
  • Preferred: Experience handling high-pressure customer situations
  • Preferred: Knowledge of technology services, telecommunications, channel, supplier, or brokerage industries
  • Preferred: Experience with Salesforce or a comparable customer relationship management system
  • Comfortable sitting for extended periods and working at a computer

लाभ

  • Telarus has been recognized by Inc. as a best workplace
  • Positive workplace culture
  • Extensive resources, support, and educational opportunities

संबंधित नौकरियाँ

Salonkee

Sales Representative in Göttingen (Hybrid)

Salonkee

Grow Salonkee’s salon software business in Göttingen by building local salon relationships. The role spans cold outreach, product demonstrations, and managing sales from first contact through closing.

खोलें
Salonkee

Sales Representative, New Markets

Salonkee

Grow Salonkee’s salon software business in Braunschweig by building relationships with local salon owners. Manage outbound prospecting, product demonstrations, and sales from first contact through closing.

खोलें
Salonkee

Sales Representative, Career Changer – Salonkee, Lindau

Salonkee

Help Salonkee expand its salon management software business across the Lindau and Friedrichshafen region. Find and meet salon owners, demonstrate the product, and manage sales from first contact to close.

खोलें
Salonkee

Salonkee Sales Representative – Wolfsburg

Salonkee

Grow Salonkee’s salon software business across the Wolfsburg region by building relationships with local salons. Demonstrate the product and guide prospects through the sales process.

खोलें
Salonkee

Sales Representative, Wolfsburg

Salonkee

Grow Salonkee’s salon software business in Wolfsburg through local outbound sales, product demonstrations, and full-cycle sales management.

खोलें
PRIME AGENCY M&M

Remote Marketing Intern (University Student)

PRIME AGENCY M&M

Support social media, branding and event campaigns at Berlin boutique agency PRIME AGENCY M&M while gaining practical experience alongside university studies.

खोलें
Deep Blue Recruitment

Senior Privacy Counsel – GDPR and AI

Deep Blue Recruitment

Advise an international technology company on GDPR, AI, and commercial data protection. Strengthen privacy governance, agreements, and risk management across Germany and international markets.

खोलें
hurra.com™

Senior Google Ads and SEA Manager

hurra.com™

Lead international Google Ads and search accounts at hurra.com, a German digital performance agency. Build data-led growth strategies using automation, tracking, and AI.

खोलें
FINN Design

Working Student, Motion and Graphic Design for Paid Social

FINN Design

Create motion graphics, edit user-generated content and produce paid social ads for FINN, a fashion startup specializing in innovative underwear. Design online shop graphics and brand creatives.

खोलें
HealthCaters

Mobile Nurse for Workplace Health Screenings

HealthCaters

Conduct venous blood draws and workplace health screenings for HealthCaters at company locations across Germany. Event-based assignments may occasionally be available elsewhere in Europe.

खोलें